Nerissa Rubio
Ganado,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Medical Assistant
MEHOP-OBGYN
12.2013 - 08.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
Phlebotomist
El Campo Memorial Hospital
01.2008 - 04.2012
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Assisted in training and onboarding new phlebotomists.
- Verified proper storage and transportation of specimens to laboratories.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Reviewed and processed requisitions for laboratory tests.
- Monitored supply levels and placed orders for laboratory supplies.
Education
Associate of Science - Associates Degree of Nursing
Victoria College
Victoria, TX12.2023
No Degree - Phlebotomist
Wharton County Junior College
Wharton, TX12.2007
Skills
- Customer Service
- Human Anatomy and Physiology
- Assisting with Physical Exams
- Advanced Anatomy Knowledge
- Grooming and Bathing Assistance
- Patient Toileting
- Sterile Procedures and Techniques
- Patient Skin and Nail Care
- Restocking Lab Supplies
- Foley Catheter Insertion and Removal
- OB/GYN Procedures
- STD Counseling
- Medical Terminology
- Stocking Supplies
- Patient Oral Care
- Emptying Catheter Bags
- Ambulating and Repositioning Patients
- Simple Dressings
- Proper Sterilization Techniques
- Patient Feeding
- Using Centrifuges
- Specimen Collection
- Using Scales
- Vital Sign Monitoring
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Medical Assistant
MEHOP-OBGYN
12.2013 - 08.2017
Phlebotomist
El Campo Memorial Hospital
01.2008 - 04.2012
Associate of Science - Associates Degree of Nursing
Victoria College
No Degree - Phlebotomist
Wharton County Junior College
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