Nerissa Tucker

Work History

Fancy Fingers/Uniqiue Hair Design

Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
Performed a variety of hairstyling techniques, including cuts, colorings, extensions, and updos for special events.
Increased salon revenue by upselling hair treatments, products, and services to clients.
Built a loyal clientele base through exceptional customer service, consistent results, and professional demeanor.

ADCO - Holman

08.2019 - Current

Maintained a safe working environment through rigorous protocol enforcement.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Provided on-the-job training to newly hired workers and team members.
Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Accurately documented all operational data, ensuring up-to-date records for review and analysis.
Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
Maintained organized work area by cleaning and removing hazards.
Reduced the frequency of accidents through diligent monitoring and corrective actions.
Monitored employee adherence to safety guidelines, addressing non-compliance issues promptly and effectively.

Dollar General Market

06.2017 - 08.2019

Managed a team of sales associates, providing guidance and support to improve overall performance.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Organized product displays to attract potential buyers and increase sales conversions.
Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
Recruited and hired new sales staff by coordinating advertisement of open positions and conducting interviews.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.