Nerlande Antoine

• Lead and manage staff in providing care and support for individuals with special needs.
• Develop and implement individualized care plans to promote personal growth and independence.
• Collaborate with families and interdisciplinary teams to ensure the highest quality of care.
• Train and mentor new staff to maintain a high standard of service.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Provided individualized educational, behavioral, and emotional support to children aged 6 months to 5 years old with various developmental diagnoses, including Autism Spectrum Disorder (ASD), ADHD, Global Developmental Delays, and Speech and Language Impairments.
• Collaborated closely with lead teachers and supervisors to implement behavior intervention plans (BIPs) tailored to each child’s developmental and behavioral needs.
• Assisted in supervising and facilitating structured and unstructured activities, such as indoor/outdoor play, snack time, sensory integration tasks, and guided group sessions, to encourage social-emotional learning and peer interaction.

• Conducted informal assessments and observations to track progress toward Individualized Education Program (IEP) goals, and adjust teaching strategies accordingly.
• • Maintained detailed daily documentation and reported on students’ behavioral incidents, learning milestones, and social-emotional development to both the interdisciplinary team and parents/guardians.

• Provided personalized care and assistance with daily living activities for clients in their homes.
• Supported clients in maintaining a safe, clean, and comfortable environment.
• Communicated effectively with clients and families to address needs and concerns.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.

• Delivered excellent customer service by assisting customers with purchases and inquiries.
• Managed inventory and restocked shelves to ensure product availability.
• Resolved customer complaints efficiently, contributing to a positive shopping experience.
• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.