Nerlande Carmant

Established clear expectations through effective communication with team members.
Served as public relations representative for residence, ensuring responsive interaction with residents.
Executed multiple tasks using software systems such as Building Link, Grid, Millennium, and TeamViewer EMS.
Managed service requests directed to maintenance, completing timely follow-up callbacks.
Oversaw key control log accuracy and resident access to private and public areas.
Planned logistics and materials for upcoming board meetings and staff gatherings.

• Greeted patients in person and via phone, addressing inquiries or directing to appropriate staff.
• Maintained employee and department directories for efficient patient direction.
• Updated appointment calendars, scheduling patient visits accurately.
• Managed filing, photocopying, collating, and faxing tasks to support daily operations.

• Facilitated office flow by greeting patients and scheduling appointments efficiently.
• Greeted patients, scheduled appointments, and managed clerical tasks to ensure efficient office operations.
• Recorded patient medical histories and vital signs, completing administrative and clinical tasks in healthcare settings.
• Performed insurance and billing management while providing procedural support to enhance patient care.