Nerlande Rinville
Raleigh,NC
Summary
Motivated and detail-oriented administrative and HR professional with over 4 years of experience in operations, scheduling, onboarding, and employee coordination. Recently relocated to Raleigh, NC, and currently pursuing a B.A. In psychology with a minor in business administration. Proven ability to support team productivity, execute seamless processes, and foster a positive work culture. Passionate about applying organizational and interpersonal skills in entry-level HR or administrative roles.
Overview
4
4
years of professional experience
Work History
Operations Supervisor
AC Hotels By Marriott
Miami Beach, FL
01.2025 - Current
- Oversee front desk operations and administrative tasks, ensuring a smooth daily workflow.
- Lead onboarding and training processes for new hires while facilitating team integration, and assuring that company policies and procedures are followed.
- Manage team scheduling, shift coordination, and internal communications.
- Track performance metrics, and support compliance with operational standards.
Front Desk Agent / Night Auditor
Courtyard by Marriott
Doral, FL
10.2024 - 01.2025
- Handled reservation systems, guest inquiries, and financial reconciliations.
- Balanced financial reports and maintained guest accounts with accuracy.
- Generated daily reports detailing occupancy levels, revenue amounts.
General Manager
Youfit Gyms
Miami, FL
09.2023 - 09.2024
- Managed HR functions such as payroll, employee performance, and scheduling for 17 staff
- Handled operational reports, budgeting, and daily administrative oversight.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Assistant General Manager
Youfit Gyms
Miami, FL
09.2021 - 10.2023
- Recruited and trained over 25 employees, developing talent for internal promotion.
- Created efficient work schedules, and maintained labor cost controls.
- Coordinated team-building events and enhanced employee engagement efforts.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL12-2025
Skills
- Workflow optimization
- Administrative Support
- Onboarding & Training
- Scheduling & Calendar Management
- Payroll & Timekeeping
- Data Entry & CRM Systems
- Event Planning & Coordination
- Microsoft Office Suite Google Workspace Outlook
Certifications & Volunteer Experience
- Certificate in Human Resources Management – Alison (2025)
- Certificate in Human Resources – eLearning College (2025)
- Panther2Panther Peer Mentor - FIU (2024-Present)
- Volunteer Event Organizer - Local Women's Empowerment Summit (2024)
Languages
- Languages: English | Haitian-Creole | Spanish (Conversational)
Timeline
Operations Supervisor
AC Hotels By Marriott
01.2025 - Current
Front Desk Agent / Night Auditor
Courtyard by Marriott
10.2024 - 01.2025
General Manager
Youfit Gyms
09.2023 - 09.2024
Assistant General Manager
Youfit Gyms
09.2021 - 10.2023
Bachelor of Arts - Psychology
Florida International University
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