Nerlyn Morre
Lorton,VA
Summary
Although i do not have any certifications I have had many job experiences and skills, like being a Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy, Organized and dependable candidate successful at managing multiple priorities with a positive attitude and Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Package Handler
FedEx
09.2023 - 11.2023
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Bottle Server
Martini Hooka Lounge
05.2023 - 10.2023
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Escorted customers to seats based on hostess recommendations and completed drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Bartender
Martini Hookah Lounge
05.2023 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Caregiver
Young Health Care Senior Center
05.2023 - 07.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Cashier
DECA Commissary
06.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
Store Associate
DECA Commissary
06.2022 - 03.2023
- Increased sales and customer satisfaction through personalized servicing.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prioritized helping customers over completing other routine tasks in store.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
Lead Server Trainer
Bonchon
02.2022 - 12.2022
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Monitored new server performance and offered continuous support throughout training period.
Server
Ghengis Grill/fujiyamas/ Bonchon
10.2018 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
Grocery Bagger
DECA Commissary
01.2016 - 12.2017
- Pleasantly greeted customers and provided prompt and courteous service.
- Collected carts from parking lot and designated return locations.
Education
High School Diploma -
Westside High School
Augusta, GA07.2022
Skills
- Package Unloading
- Labeling and Boxing
- Warehouse Logistics
- Critical Thinking
- Behavioral Management
- Problem-Solving
- Heavy Lifting
- Direct Patient Care
- First Aid and Safety
- Daily Living Assistance
- Flexible Schedule and Availability
- Strong Ethics
- Respectful and Compassionate
- Customer Service
- Payment Processing
- Returns Processing
- Cash Handling
- ID Verification
- Food Service
- Menu Memorization
Languages
tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Package Handler
FedEx
09.2023 - 11.2023
Bottle Server
Martini Hooka Lounge
05.2023 - 10.2023
Bartender
Martini Hookah Lounge
05.2023 - 10.2023
Caregiver
Young Health Care Senior Center
05.2023 - 07.2023
Cashier
DECA Commissary
06.2022 - 03.2023
Store Associate
DECA Commissary
06.2022 - 03.2023
Lead Server Trainer
Bonchon
02.2022 - 12.2022
Server
Ghengis Grill/fujiyamas/ Bonchon
10.2018 - 12.2022
Grocery Bagger
DECA Commissary
01.2016 - 12.2017
High School Diploma -
Westside High School
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