Versatile Mechanic with advanced knowledge of small engines. Well-educated in repair and restoration and system calibration. Hardworking and fair individual dedicated to delivering high quality work and outstanding customer service.
Overview
9
9
years of professional experience
Work History
Pharmaceutical Mechanic
Granules
Manassas, Virginia
03.2024 - 08.2024
Inventoried machine parts and equipment.
Inspected machines and machine parts for tool effectiveness and fixed or replaced components to optimize performance.
Analyzed machine error messages and diagnostic test results to identify faults.
Engaged in troubleshooting of machinery malfunctions through use of testing instruments and observation of defective equipment, listening and visually analyzing for sources of problems.
Disassembled machinery to remove parts and make repairs.
Fabricated new parts to repair broken material.
Package Handler
FedEx
Lorton, VA
09.2023 - 11.2023
Followed safety regulations to maintain safe work environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Proved successful working within tight deadlines and a fast-paced environment.
Used hand-held scanners and physical logs to accurately track item movements.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Bottle Server
Martini Hooka Lounge
6763 Wilson BLVD
05.2023 - 10.2023
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Escorted customers to seats based on hostess recommendations and completed drink orders.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Bartender
Martini Hookah Lounge
6763 Wilson BLVD
05.2023 - 10.2023
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Caregiver
Young Health Care Senior Center
N/a
05.2023 - 07.2023
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Cashier
DECA Commissary
Fort Belvoir, VA
06.2022 - 03.2023
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Addressed customer needs and made product recommendations to increase sales.
Worked closely with shift manager to solve problems and handle customer concerns.
Operated cash register to record transactions accurately and efficiently.
Performed cash, card and check transactions to complete customer purchases.
Store Associate
DECA Commissary
Fort Belvoir, VA
06.2022 - 03.2023
Increased sales and customer satisfaction through personalized servicing.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Prioritized helping customers over completing other routine tasks in store.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Answered questions about store policies and addressed customer concerns.
Lead Server Trainer
Bonchon
7020 Spring Garden Drive
02.2022 - 12.2022
Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
Trained new team members on restaurant procedures, menu items, and performance strategies.
Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Instructed servers on proper techniques for taking orders, serving food and providing customer service.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Monitored new server performance and offered continuous support throughout training period.
Server
Ghengis Grill/fujiyamas/ Bonchon
GA/VA
10.2018 - 12.2022
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Bussed and reset tables to keep dining room and work areas clean.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Answered customers' questions, recommended items, and recorded order information.
Material Handler/ Mechanic Assembler
EZ-GO
Augusta, GA
08.2019 - 10.2020
Looked for faulty components in assembly processes to prevent accidents and errors.
Collaborated with quality control professionals and other assembly teams.
Removed samples, broke down assemblies and inspected individual components.
Utilized heavy machinery and various tools to measure and assemble units according to specifications.
Completed standardized tests to assess quality and compliance with specifications.
Maintained and lubricated parts or components.
Inspected assemblies for defects during various stages of production.
Laid out and drilled, tapped or cut parts for assembly.
Assembled systems of gears by aligning and meshing gears in gearboxes.
Tested and troubleshot final assemblies.
Grocery Bagger
DECA Commissary
Fort Belvoir, VA
01.2016 - 12.2017
Pleasantly greeted customers and provided prompt and courteous service.
Collected carts from parking lot and designated return locations.