NERLYN RUBI LEGER ORTIZ
Torrington,CT
Summary
Dynamic and motivated professional with a Bachelor’s degree in Business Administration, Cum Laude, from the Dominican Republic.
Experienced in sales and customer service, with a proven ability to engage clients, meet sales targets, and provide exceptional support.
Authorized to work in the United States, fluent in Spanish with intermediate English skills. Flexible and willing to work in any area needed.
Overview
16
16
years of professional experience
Work History
Buyer Manager, Sales
NERUCA INTERNACIONAL SRL
07.2018 - 06.2024
- Analyzed market trends to optimize purchasing strategies and enhance product assortment.
- Negotiated contracts with suppliers to secure favorable terms and improve cost efficiencies.
- Developed and maintained supplier relationships to ensure reliable product availability and quality.
- Led cross-functional teams in inventory management projects to streamline operations and reduce excess stock.
- Trained junior buyers on procurement best practices, fostering a culture of continuous improvement within the team.
- Worked with vendors to obtain product or service information.
- Analyzed purchasing trends, identifying opportunities for cost reductions and product improvements.
Sales Executive
NERUCA INTERNACIONAL SRL
07.2014 - 07.2018
- Developed and maintained relationships with key clients to drive sales growth.
- Executed strategic sales plans to achieve quarterly revenue targets.
- Analyzed market trends to identify new business opportunities and optimize offerings.
- Collaborated with marketing teams to create targeted promotional materials for product launches.
- Negotiated contracts and terms with clients to secure profitable agreements.
Customer Service Representative
NERUCA INTERNACIONAL SRL
06.2008 - 06.2014
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted customers with product selection, ensuring satisfaction and retention.
- Utilized CRM software to track interactions and manage client accounts efficiently.
- Collaborated with team members to streamline processes and improve service delivery.
- Managed client relationships to ensure satisfaction and repeat business.
- Trained and mentored junior sales staff on best practices and product knowledge.
Education
Bachelor of Administration - BUSSINESS
UNIVERSIDAD DEL CARIBE
DOMINICAN REPUBLIC 06-2021
Skills
- CUSTOMER SERVICE EXCELLENCE
- SALES AND PRODUCT PROMOTION
- INVENTORY MANAGEMENT
- TEAM COLLABORATION AND LEADERSHIP
- PROBLEM SOLVING AND CONFLICT RESOLUTION
- BILINGUAL: INTERMEDIATE ENGLISH/ NATIVE SPANISH
- MICROSOFT OFFICE (WORD, EXCEL, POWERPOINT)
- MULTITASKING
- ADAPTABILITY AND FLEXIBILITY
Timeline
Buyer Manager, Sales
NERUCA INTERNACIONAL SRL
07.2018 - 06.2024
Sales Executive
NERUCA INTERNACIONAL SRL
07.2014 - 07.2018
Customer Service Representative
NERUCA INTERNACIONAL SRL
06.2008 - 06.2014
Bachelor of Administration - BUSSINESS
UNIVERSIDAD DEL CARIBE