Nermin Saad
North Hills,CA
Summary
Ambitious Food Service Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Manager I
Richland Avenue Elementary School
2023.08 - Current
- Oversaw training of my team members.
- Tracked food production levels, meal counts, and supply costs.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Coordinated with catering staff to deliver food services for special events and functions.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Substitute Food Service Manager I
Liggett Street Elementary School
2024.06 - 2024.07
- Summer School
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Used CMS and Microsoft to analyze daily Entry for Hub Receivers, Productions, Meals counts and reimbursable meals.
- Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
- Managed inventory effectively, reducing waste and ensuring availability of popular items.
- Increased customer loyalty by consistently providing high-quality food and exceptional service.
Senior Food Service Worker
North Hollywood High School
2022.04 - 2023.05
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Stocked and rotated food items according to expiration dates.
- Monitored food temperature, discarding items not stored correctly.
- Assisted in setting up and breaking down kitchen stations.
- Followed food safety practices and sanitation guidelines.
- Lead more than 15 workers in my team.
Sub Food Service Manager V
North Hollywood High School
2022.09 - 2022.09
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Tracked food production levels, meal counts, and supply costs.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw food preparation and monitored safety protocols.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Oversaw training of more than 15 team members.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Sub Food Service Manager I
Riverside Drive Charter School
2022.08 - 2022.09
- Tracked food production levels, meal counts.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Reviewed and approved employee schedules and timesheets.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
Sub Food Service Manager I
Riverside Drive Charter School
2022.05 - 2022.05
Sub Food Service Manager I
Rio Vista Elementary School
2022.05 - 2022.05
Food Service Worker
John F. Kennedy High School
2021.08 - 2022.03
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Cooking and transfer food of site the cafeteria.
Substitute Food Service Worker
LAUSD School District
2018.04 - 2021.02
- Chopped or prepared ingredients and cooked food items for meals.
- Monitored food service areas by checking holding temperatures and appearance.
- Set up, broke apart, and cleaned up serving areas at beginning and end of day.
- Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
- Assisted with mealtimes by plating food when working serving line.
- Assembled kitchen and serving equipment.
- Notified supervisor of low stock as reminder to order ingredients, supplies and products.
- Stored and organized incoming food and supplies.
- Stocked and rotated food items according to expiration dates.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Maintained composure and work quality while under stress.
- Pushed, pulled and transported large loads and objects.
- Lifted and carried heavy materials.
- Monitored food temperature, discarding items not stored correctly.
Accounting Administrative Assistant "Work Study"
Pierce College LACCD
2019.08 - 2019.12
- Used accounting software to prepare weekly and monthly financial reports.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
Education
Completed Several Courses -
Pierce College
Woodland Hills, CA2019
Bachelor of Commerce - Accounting And Business Management
Ain Shams University
Egypt2008
High School Diploma -
Begam Commercial Secondary School
Egypt2003
Skills
- Team Development
- Production records
- BOH, FOH
- Menu development
- Cost control
- Flexible with Change
- Customer Service
- Waste Reduction
Certification
MCC Certificate
ServSafe Certification
Languages
Arabic
Native or Bilingual
Timeline
Substitute Food Service Manager I
Liggett Street Elementary School
2024.06 - 2024.07
Food Service Manager I
Richland Avenue Elementary School
2023.08 - Current
Sub Food Service Manager V
North Hollywood High School
2022.09 - 2022.09
Sub Food Service Manager I
Riverside Drive Charter School
2022.08 - 2022.09
Sub Food Service Manager I
Riverside Drive Charter School
2022.05 - 2022.05
Sub Food Service Manager I
Rio Vista Elementary School
2022.05 - 2022.05
Senior Food Service Worker
North Hollywood High School
2022.04 - 2023.05
Food Service Worker
John F. Kennedy High School
2021.08 - 2022.03
Accounting Administrative Assistant "Work Study"
Pierce College LACCD
2019.08 - 2019.12
Substitute Food Service Worker
LAUSD School District
2018.04 - 2021.02
Completed Several Courses -
Pierce College
Bachelor of Commerce - Accounting And Business Management
Ain Shams University
High School Diploma -
Begam Commercial Secondary School
MCC Certificate
ServSafe Certification
Similar Profiles
Kerry A. HowardKerry A. Howard
First Grade Teacher at Richland School District One, Carver Elementary SchoolFirst Grade Teacher at Richland School District One, Carver Elementary School
Kelly ZaborowskiKelly Zaborowski
4TH GRADE GENERAL EDUCATION TEACHER at Richland Elementary School4TH GRADE GENERAL EDUCATION TEACHER at Richland Elementary School
MEGHAN ASTINMEGHAN ASTIN
Third Grade Literacy Teacher at Richland Elementary SchoolThird Grade Literacy Teacher at Richland Elementary School