Summary
Overview
Work History
Education
Skills
Languages
Computer skills
Timeline
Generic

Nermin Tadros

Staten Island

Summary

Dynamic marketer with a proven track record at Bhrags Home Care, excelling in multicultural marketing and business development. Successfully generated leads through innovative campaigns and enhanced brand visibility. Adept at fostering strong customer relationships while managing public relations efforts, ensuring a positive impact in the community.

Overview

14
14
years of professional experience

Work History

Marketer

Bhrags Home Care
Brooklyn
07.2020 - Current
  • Maintained a thorough understanding of industry trends through ongoing research.
  • Generated leads through outreach efforts such as cold calling or email campaigns.
  • Coordinated public relations activities to ensure positive brand awareness in local markets.
  • Evaluated employee performance against established goals and objectives.
  • Provided ongoing support and guidance to Home Care staff members.
  • Establishing new accounts with medical facilities, such as senior day care centers and clinics.
  • Provide general information to the public regarding home care services.
  • participating in fairs and festivals to promote the business

Home Health Aide Course Teacher

Excel School
Queens
01.2012 - Current
  • Teaching the Home Care class online and in person, with the RN assigned.
  • Ensuring that all the students received the proper training before issuing the certificate.
  • Answering all the questions during the class as per the business and the agency policy

Development Manager

Chad Home Care
Brooklyn
01.2012 - 02.2020
  • Evaluated employee performance against established goals and objectives.
  • Assessed patient needs to ensure appropriate care was provided.
  • Provided ongoing support and guidance to Home Care staff members.
  • Resolved conflicts between clients and patients, families or caregivers when necessary.
  • Recruited, interviewed and hired new Home Care staff.
  • Developed, implemented and monitored Home Care policies and procedures.
  • Developed marketing campaigns aimed at increasing visibility of home health care services offered by organization.
  • Conducted performance reviews for Home Care employees.
  • Established effective communication channels between patients and clients and their families or caregivers.
  • Managed daily operations including scheduling, staffing, problem resolution and customer service issues.
  • Promoted a positive work environment which fostered collaboration among team members.
  • Provided training to staff on healthcare regulations and best practices.
  • Managed client and family communications, providing updates and addressing concerns promptly.

Education

Economics And Computer Science

Faculty of Political Sciences And Economics
Egypt
09-2000

Skills

  • Multicultural marketing
  • Business development
  • Scheduling
  • Time management
  • Public relations
  • Campaign management
  • Customer relationship management
  • Email marketing

Languages

English
Full Professional
Arabic
Native/ Bilingual
French
Elementary

Computer skills

  • Microsoft Office Word and Excel
  • Basic powerpoint knowledge
  • Google Email
  • Outlook Email
  • Creating google sheets and reports

Timeline

Marketer

Bhrags Home Care
07.2020 - Current

Home Health Aide Course Teacher

Excel School
01.2012 - Current

Development Manager

Chad Home Care
01.2012 - 02.2020

Economics And Computer Science

Faculty of Political Sciences And Economics

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