Nermin Zlatanovic
Cyber Security Analyst
Chicago,IL
Summary
With a rich blend of hands-on management experience and in-depth cybersecurity expertise, I bring a unique perspective to the table. My tenure as a Store Manager at Andersonville Hardware was marked by innovative strategies that not only improved sales but also integrated robust network systems. I took the initiative to configure firewalls, and routers, and ensure the optimal performance of our computer systems.
Transitioning into the realm of cybersecurity, I earned a Bachelor’s degree in Information Technology and Cybersecurity from the University of the Potomac. This educational journey equipped me with a strong foundation in safeguarding networks, systems, and data from potential cyber threats. My proficiency extends to virtualization tools like Virtual Box, VMware Pro, and Kali Linux.
I am on a mission to bridge the gap between business operations and cybersecurity. By merging my managerial acumen with technical know-how, I aim to bolster both the digital and physical facets of businesses. I'm eager to explore opportunities with forward-thinking organizations that champion collaboration, diversity, and innovation.
Overview
6
6
years of professional experience
Work History
IT Help Desk Technician
Beojasen Furniture
Belgrade, Serbia
07.2011 - 02.2012
- Created new accounts, reset passwords and configured access to servers and file management software for users
- Supported customers with online billing, access and account issues.
Network Technician
IT Network System Engineer
Belgrade, Serbia
05.2008 - 06.2011
- Set up and installed network cabling infrastructure
- Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness
- Installed and managed connected hardware and application components to assure nonstop environment operations.
Service Technician
GPS Planet
Belgrade, Serbia
01.2006 - 02.2008
- Trained new team members on service processes to increase productivity
- Completed documentation promptly, enabling service requests to be properly recorded and tracked
- Installed new components or replaced defective parts to restore functionality.
Cyber Security Mentee
CyberSecurity-Sensei
02.2022 - Present
- Participate in a nationwide cybersecurity mentorship program focused on developing entry-level aspirants.
- Discuss current events from a cybersecurity perspective, and from a service provider's viewpoint.
- Address systems and solutions using a focus on 1: A 100% Ethics-based Approach; 2: Business Risks; 3: Bottom Line; and 4: Lessons Learned.
- Team mentors have 15+ years' experience in I.T. and Cybersecurity, mostly in support of the U.S. Government enterprises.
Education
Bachelor of Science in Cybersecurity - Technology Cybersecurity
The University of The Potomac
08.2023
Skills
- Networking: IDS, IPS, VPN, EDR, Firewall (stateful/NGFW), DHCP, DNS, NAT, Proxy Server, DMZ
- AWS: EC2/S3
- Computer Language: Python/Java/HTML
- Software/Application: Snort, Splunk, Elastic security/SIEM, Microsoft 365, Metasploit, Nmap, SQLmap, Wireshark
- Hardware: WatchGuard-Firebox T-20 (Policy configuration, Malware detection, MFA, VPN, IDS, IPS, EDR)
- Operating System: Linux (Kali/Ubuntu), Windows 10Pro, Windows 11 Pro, Windows Server 2012, Windows 2016
- Hypervisor: VirtualBox, VMware, Hyper-V
- OSI model, TCP/IP, SIEM, PKI (Certificates/Asymmetric /Symmetric encryption)
- Computer Diagnostic: testing hardware components and software
- Hardware and Software Repair: identifying, troubleshooting and resolving problems/replacing hardware components
- Network Configuration: configuring firewalls and routers/assigning network settings and policies
- Windows 10 Pro and 11 Pro: active directory/computer management
- Kali Linux/ Ubuntu command line: Nmap/Wireshark /Metasploit
- Virtualization: installing and configuring virtual machines-Metasploitable, DC-1, Kali Linux, Ubuntu, Debian, SQL Injection to Shell
- Multitasking and Organization
- Strong Academic Record
- Teamwork and Collaboration
- Fast Learner
- Verbal and Written Communication
Timeline
Cyber Security Mentee
CyberSecurity-Sensei
02.2022 - Present
IT Help Desk Technician
Beojasen Furniture
07.2011 - 02.2012
Network Technician
IT Network System Engineer
05.2008 - 06.2011
Service Technician
GPS Planet
01.2006 - 02.2008
Bachelor of Science in Cybersecurity - Technology Cybersecurity
The University of The Potomac
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