Nero Talon Valcin
Orlando
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Disney -Space 220 Restaurant
06.2023 - Current
- Ensured prompt service of food and drinks, catering to guest preferences.
- Managed numerous tables simultaneously while maintaining high service standards.
- Nurtured lasting bonds with repeat customers.
Assistant Kitchen Manager
Rise Biscuits and Donuts
04.2024 - 02.2025
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Checked and tested foods to verify quality and temperature.
- Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Host
Walt Disney World Epcot - Chefs De France
05.2021 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Communicated accurate wait times to ensure smooth service.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Hotel Front Desk Clerk
Loews Hotels & Co
06.2017 - 08.2018
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
Education
Associate's degree - Clinical Psychology
University of Central Florida
Orlando, FLBachelor Of Hospitality And Tourism Management - Tourism And Hospitality
Disney University
Orlando, FL11.2023
Skills
- Professional appearance
- Safe food handling
- Food running
- Strong work ethic
- Fluent bilingualism
- Cross-cultural communication
- Fluent french speaker
Certification
Driver's License
Additional Information - Bilingual
very fluent in creole, French, and moderate with Spanish
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
French
Native or Bilingual
Spanish
Professional Working
Occitan
Native or Bilingual
English
Native or Bilingual
Creole
Native or Bilingual
Timeline
Assistant Kitchen Manager
Rise Biscuits and Donuts
04.2024 - 02.2025
Server
Disney -Space 220 Restaurant
06.2023 - Current
Host
Walt Disney World Epcot - Chefs De France
05.2021 - 08.2024
Hotel Front Desk Clerk
Loews Hotels & Co
06.2017 - 08.2018
Associate's degree - Clinical Psychology
University of Central Florida
Bachelor Of Hospitality And Tourism Management - Tourism And Hospitality
Disney University
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