Nerry Martinez
Layton,United States
Summary
Detail-oriented team player with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Health Technician Surgical Specialty Services
Veteran's Affair Medical Center
02.2022 - Current
- ADMINISTRATIVE DUTIES:
- Creates correspondence, presentations, spreadsheets, develops tracking systems, and communicates with others using Microsoft Office Suite Programs.
- Timekeeping responsibilities by entering Annual Leave, Sick Leave and Premium Pay requests in VATAS System
- Provides corrections and adjustments at a timely manner.
- Providing senior leadership with findings and solutions to improve the effectiveness and efficiency of work operations in the Specialty Clinic Service.
- Monitoring clinical operations, supervises clinic schedules, and overseeing the patient scheduling process for rescheduling patients in appropriate clinic profiles to assure timely access to care.
- Reviewing, inspecting, analyzing, and evaluating clinic for Internal and Joint Commission Inspections.
- Handles all incoming and outgoing mail which may include Release of Information (ROI) Requests for client information.
- Review patient request on medication refills and corresponds with providers.
- Manage various clinical specialties and coordinates all aspect of patient needs including patient education activities, setting up procedures, maintaining the flow of the clinic, maintaining equipment and medical supplies needs for patient.
- Coordinate and schedule appointments with the corresponding clinic.
- Reviews and responds to all correspondence or inquiries via telephone, e-mail, and regular mail in a timely manner.
- Creates, updates, and maintains all electronic documents for training requirements.
- CLINICAL DUTIES:
- Obtains patient health history, chief complaints, medication history, and identification of health-related conditions that may impact the patient's health.
- Evaluate patients for emergency medical conditions, order appropriate diagnostic studies and perform a wide range of treatment procedures under the direction of the supervising physician
- Visual acuity measurement with or without correction for any eye concerns.
- Collects specimen, prepares and transfers to the lab for processing of blood, tissue, urine, stool and sputum.
- Monitors and obtains test results as soon as available and informs physicians promptly to facilitate patient care.
- Sets up sterile field for procedures and provides patient education.
ER Health Technician
Veteran's Affair Medical Center
12.2020 - Current
- Timekeeping responsibilities by entering Annual Leave, Sick Leave and Premium Pay requests in VATAS System
- Provides corrections and adjustments at a timely manner.
- Handles all incoming and outgoing mail which may include Release of Information (ROI) Requests for client information.
- Manages and coordinate any specialty care for outgoing transfers with medical team, CNO and transportation (if needed).
- Verifying patient information upon check-in
- Providing information up in EDIS information.
- Uses the Emergency Severity Index (ESI) triage tool to properly assess and proceed with patient care.
- Obtains patient health history, chief complaints, medication history, identification of medical health-related conditions, Vital signs, and orthostatic blood pressure.
- Assesses patient status and keeps physician informed of any change or need for additional treatment.
- Performs diagnostics such as EKG, Rapid Strep Swabs, Nasopharyngeal swabs, Urine dip, Urine Pregnancy Test, visual acuity, Intraocular pressure, glucometer, iStat Troponin, iStat Creatinine, and iStat Lactic.
- Quality Control on Glucometer, urinary analysis, Rapid strep kit, iStat Troponin, iStat Creatinine, and iStat Lactic.
- Administer Oxygen, Intravenous line, and Fluid, guided IV ultrasound for peripheral placement, procedures such as ear irrigation, Venipuncture, wound care: applying sterile and non-sterile dressings, splinting, slings, compression stockings, and foley catheters.
- Collects specimen, prepares, and transfers to the lab for processing of blood, tissue, urine, stool, and sputum.
- Patient education on procedural care for post-operative care (i.e
- Wound care, splinting, crutches, dressings)
- Mental Health Screening: Columbia-Suicide Severity Rate Scale.
- Coordinate care with Social Workers for evaluation, plan, and treatment.
- Provide patient information and coordinate care for inpatient or local facility admit.
- Assists in behavioral/psychiatric situations to include crisis intervention, management of aggressive or suicidal psychiatric patients, and one-to-one observations.
Ophthalmology Health Technician
Veteran's Affair Medical Center
05.2017 - 12.2020
- Completing Patient's Medical Record, updating history and physical, active medications, and allergies. -Indicating Medication Refill requests. -Provides and performs assistance to prepare patients eye procedures
- (i.e
- Injections, eye irrigations, botox) -Provides assistant for other Clinics: Enter, perform and document Vital Signs intake and EKG (if needed) -Performs Glucometer Quality Control daily. -Performs Glucometer check for patients, in the event of an emergency. -Administers Oxygen, replenish with new Oxygen Tank. -Performed Phlebotomy refresher (to provide assistance at the LAB, if needed due to COVID) -Computer based training refresher for I.V
- Prep (if needed due to COVID) -Ensure medications are ordered, stocked, up to date on expirations and disposed appropriately. -Performs Routine Eye Exams, Eye Prescriptions Glasses and medications. -Performs variety of test for each Ophthalmology Specialty Clinic, such as Refraction, Intra Ocular Pressure, Dilated Fundus Exam and Visual Acuity. -Implements and provides guidance to patients in clarifying policies and procedures. -Knowledgeable with Medical Terminology. -Routinely communicates with Physicians, Nurses and Program Specialist to discuss any changes, sensitive/emergent cases and future events. -Provides administrative assistance for Ophthalmology Clinic; Clinic scheduling changes, entering follow up orders, and generating schedules for Clinic Flow Chart and Medical records. -Entering, ordering and completing Zeiss Consults; for patient scans and visual fields. -Generate and retrieve ZEISS consults through DICOM for all status of consults; completed daily. -Providing referrals/consults patients to Low Vision Clinic for services unable to be corrected by surgery. -Referring patients Optometry for Annual Eye Examinations. -Complete TMS training accordingly.
Advance Medical Support Assistant
Veteran's Affairs Medical Center
05.2016 - 05.2017
- Provides Customer Service to Veteran's and fellow employees. -Routinely communicates with Physicians, Nurses and Program Specialist to discuss any changes, sensitive/emergent cases and future events. -Provides administrative assistance to main assigned clinics Orthopedic and Renal Specialities; to include Optometry, Ophthalmology, Neurosurgery, OrthoSpine and OrthoHand Specialities. -Provides guidance to patients in clarifying policies and procedures. -Ensure Scheduling appointments are accurate and corresponding to provider's request per order. -Assist in providing coverage in different areas of the Specialty 1 Clinics; Internal Medicine, Primary Care Optometry, Dermatology, Gastroenterology Clinics. -Pre-registration Demographic, Insurance Capture and Review Vet-Link Patient Information updates. -Retrieve and review reports of Electronic Wait, Clinic Clean Up List and Recall Reminders. -Retrieve, review and schedule Consult Management accordingly to it's appropriate clinics. -Complete corrections of COO/COI and Scheduling Audit by 7 days. -Implementing National Directive changes per policy. -Complete TMS training accordingly. -Any mandatory large trainings, Coordinating with Team members to ensure there is coverage. -Provides guidance and assistance in training new team members.
Certified Medical Assistant Care Coordinator
Wee Care Pediatrics
01.2015 - 05.2016
- Work alongside a provider seeing patients for both sick and well visits.
- Rooming patients
- Taking patient medical history and updating information.
- Obtaining vital signs and symptoms/complaints
- Collecting and preparing laboratory specimens
- Performing basic laboratory tests, Pulmonary Function Test, Vision Screening.
- Ordering various lab tests
- Preparing and administering immunizations and/or medications as directed by the provider
- Assisting with in-office procedures (sutures, casting, circumcisions, etc.)
- Provides clinical and administrative assistance to multiple providers.
- Maintains providers schedules; emergency patient, early outs, and schedule adjustments.
- Triage, correspond and document medical questions for patients to providers.
- Proper documentation to include scanning/routing documents for review.
- Order Labs accordingly to patients needs.
- Retrieve, scan and document Lab results and sent to providers.
- Communicate labs results clearly to parents and provide advice on treatment if applicable.
- Answer medical questions and offer advice to parents over the phone ensuring high standard of care.
- Capable of prioritizing multiple job demands and work in a fast-paced health care environment.
- Demonstrate compassion and understanding for the patient and families.
- Coordinate Durable Medical Equipment to patients home.
- Prior-authorizations on Durable Medical Equipment with patients current insurance.
Cetified Medical Assistant
Posterity Group, LLC
02.2014 - 06.2015
- Provides clinical assistance duties for multiple providers.
- Screening Patients: Vital signs
- Update Medication List
- Verify Allergies.
- Patient interview for Chief Complaint, Pain Assessment and Depression Screening.
- Conducts Vision Test
- Vision Acuity Distance and Near
- Color vision by Pseudoisochromatic Book.
- Conducts Pulmonary Function Test.
- Conducts Electrocardiogram Test.
- Triage injured patients
- Examples, Foreign body
- Minor Surgical Procedures, suture removal and bandaging.
- Sanitizing patient rooms and medical equipment: Before, After, and end of shift.
- Report promptly to the Physicians
- Chaperone if needed.
- Prewash surgical instruments, logged to be sent to another building.
- Vital Member of Code Blue Team.
- Order, label and retrieve specimens and labs
- Blood Draws: Venipuncture, Lancet and Butterfly Needle
- Collect Urinary Analysis.
- Disposing Biohazard.
- Administer Immunizations: Intradermal, Intramuscular, Intranasal and Subcutaneous.
- Transcribing Immunization Records, Ordering and Stocking Vaccines in the System.
- Scheduling and verifying appointment times and patient's information.
- Ensure Medical Chart is properly checked in and out accountability.
- Ensure all patient forms are update to date within each patient's chart.
Medical Assistant Externship
75th Medical Group
09.2013 - 11.2013
- Clinical Completion of 180 hours. -Various Clinical Experiences: Women's Health Clinic, Family Medicine, Immunizations Clinic, Pediatrics, Laboratory, and Front Office. -Screening patients: Indicating Vital Signs, Depression Screening, Pain Assessment, OPQRST, Chief Complaint, ROS
- Verify Medication Allergy, Family History. -Retrieving and updating Medication List. -Conduct Diabetic Exams with retrieving patients glucometer readings, Minor Surgical Procedures, Electrocardiogram, Suture Removals, Lavages, Pre-wash Surgical Instruments. -Eye Examinations: Snellen Chart, correction with or without glasses. -Label, retrieve and sent specimens to Laboratory. -Proper disposal of Biohazard containers. -Sanitizing patient rooms: Before, After and end of the day. -Immunization Patient Education
- Ordering vaccines and Input Log Vaccines through ASIMS. -Transcribing Immunization Record. -Proper Administering Techniques: Vaccines Intramuscular, Intradermal, Intranasal and Subcutaneous. -Safety Needle Handling Practices: Venipuncture, Butterfly Needle and Lancets. -Proficient with AHLTA, CHCS, and ASIMS system software. -Check-In patients
- Verifying patient's identification, demographics and HIPAA Policy. -Provide appropriate Questionnaire's for patients appointments. -Chaperone patients for Breast Exams, PAP Smears, Colposcopy. -Referred hypertensive patients to Health Care Management
- Mandated 3 day Blood Pressure Check. -Retrieving Lab Orders through CHCS. -Properly drawing patients blood, UA, Fecal Occult Test. -Understanding the order of Color Tube Top drawing. -Conducted Mono, Rapid Strep and Pregnancy Test.
Education
Associate's degree - Associate's of Science in Medical Assisting
Eagle Gate College
07.2014
Skills
- Proficient Microsoft Office
- 50 wpm
- VATAS Program
- CPRS Program
- Scheduling GUI
- Patient Check In program
- Vista with Macro for Clinic Schedules
- Visual Aid for Scheduling
- JVL and Vista Imaging
- ZEISS Forum
- Vital signs monitoring
- HIPAA Compliance
- ADL Assistance
- Immunization Administration
Affiliations
- Asian Pacific American Heritage @ Hill AFB, UT - Member
- Hill AFB Key Spouse Squadron - Key Spouse
Coursework
- National Certified Medical Assistant
- National Certified Phlebotomy Technician
- First Aid & CPR
Availability
Permanent, Temporary, Detail, Recent Graduates, Multiple Appointment Types, Telework, Full-time, Part-time, Shift work, Intermittent, Job sharing, Multiple Schedules
Desired Locations
- Salt Lake City, Utah, United States
- Denver, Colorado, United States
Job Related Training
- VATAS Timekeeping October 2021
- GUI Scheduling Keys August 2022
- Annual Trainings August 2022
- Point of Care: Glucometer, iStat and Strep September June 2023
Awards
Star Award of the Year Health Technician May 2022
References
- Jana Pace, Veteran's Affair Medical Center, Specialty Clinic Supervisor, 801-582-1565, jana.pace@va.gov
- Travis Beeman, VA Medical Center, Nurse Manager, 801-584-1205, travis.beeman@va.gov
- Kelsie Anderson, Posterity Group, LLC, Clinical Manager, 801-928-0875
- Shirley Ann Wilding, Wee Care Pediatrics, Supervisor, 801-336-6185
- Marissa Schwed, VA Medical Center, Executive Assistant, 801-582-1565 5203, marissa.schwed@va.gov
Certification
- NCMA - National Certified Medical Assistant
- NCPT - National Certified Phlebotomy Technician
Timeline
Health Technician Surgical Specialty Services
Veteran's Affair Medical Center
02.2022 - Current
ER Health Technician
Veteran's Affair Medical Center
12.2020 - Current
Ophthalmology Health Technician
Veteran's Affair Medical Center
05.2017 - 12.2020
Advance Medical Support Assistant
Veteran's Affairs Medical Center
05.2016 - 05.2017
Certified Medical Assistant Care Coordinator
Wee Care Pediatrics
01.2015 - 05.2016
Cetified Medical Assistant
Posterity Group, LLC
02.2014 - 06.2015
Medical Assistant Externship
75th Medical Group
09.2013 - 11.2013
Associate's degree - Associate's of Science in Medical Assisting
Eagle Gate College
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