Nery Ayala
Blythe,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Dental Front Office Receptionist
Smile Bright Dental
03.2023 - Current
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Contributed to a pleasant atmosphere by greeting patients upon arrival, providing them with relevant paperwork, and guiding them through the check-in process.
- Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
- Helped patients complete necessary medical forms and documentation.
- Ensured optimal office productivity by maintaining an organized front desk area and keeping supplies wellstocked.
Medical Receptionist
Blythe Internal Med. - Blythe CA
10.2020 - 01.2021
- Answering multiple phone lines, patient check in, scheduling appointments, collecting co-pays, updating patient demographics, pulling/filing patient charts etc.
Kitchen Crew
McDonald's - Blythe CA- Indio CA - DHS CA
04.2014 - 03.2020
- Initiation, prep for lunch, cleaning, stocking, customer assistance.
Medical Records Specialist
InService ROI - Rancho Mirage CA
03.2011 - 09.2012
- Coping medical records for patients from Eisenhower Medical Center, answering multipule phone lines, coping of records subpoenas from attorneys at their requests.
Mdeical Front Office
First Desert Ob/Gyn
08.2005 - 09.2009
- Medical front office, scheduling patients, checking in patients, verifying insurance/medical, collecting co-pays, answering multipule phone lines, charting, filing, pulling of charts, faxing, coping charts, opening and closing office.
Education
High School Diploma -
SHCOHS
Pompano Beach, FL07.2024
No Degree - Career Certificate in Professional Skills Develop.
SHCOE
Pompano Beach, FL07.2024
Medical Front Office/Billing and Coding -
R.O.P
01.2004
Skills
- HIPAA Compliance
- Patient Scheduling
- Office Organization
- Insurance Verification
- Cash reconciliation
- Document Preparation
- Payment Processing
- Administrative Support
- Excellent multitasking capability
- Punctual and Reliable
- Appointment Scheduling
References
Available Upon Request
Languages
Spanish
Native or Bilingual
Timeline
Dental Front Office Receptionist
Smile Bright Dental
03.2023 - Current
Medical Receptionist
Blythe Internal Med. - Blythe CA
10.2020 - 01.2021
Kitchen Crew
McDonald's - Blythe CA- Indio CA - DHS CA
04.2014 - 03.2020
Medical Records Specialist
InService ROI - Rancho Mirage CA
03.2011 - 09.2012
Mdeical Front Office
First Desert Ob/Gyn
08.2005 - 09.2009
High School Diploma -
SHCOHS
No Degree - Career Certificate in Professional Skills Develop.
SHCOE
Medical Front Office/Billing and Coding -
R.O.P
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