Nery Llano
Columbus
Summary
Talented Professional seeking to fill an executive role.
Overview
10
10
years of professional experience
Work History
Material Handler
Micro Center
Columbus
09.2024 - Current
- Collaborated with team members to maintain clean and orderly work areas.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Managed warehouse receiving, storing and shipping.
Material Handler
NFI Logistics
05.2024 - 07.2024
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Picker Packer
Joann Fabrics
11.2023 - 05.2024
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Collection Specialist
JPMorgan Chase
02.2023 - 10.2023
- Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
- Achieved performance goals on consistent basis.
Quality Controller
Big Lots Warehouse
12.2021 - 12.2022
- In charge of quality documentation management and archiving, as well as participating in internal and external quality audits
- Rejected materials, components, and finished products for a variety of reasons, which I documented
- Made observations, took measurements, and conducted tests at various stages in accordance with the quality control plan
Leasing Consultant
Abbington Village Apartments
01.2021 - 05.2021
- Worked with the maintenance department to coordinate maintenance and repair requests, and I contacted contractors for bid proposals
- Organized and led group meetings on a bi weekly basis to allow residents to express their concerns and provide a forum for issues to be discussed
- Collected rent and kept track of resident payments and information
- Used marketing collateral, phone calls, and email messages to promote the property to local businesses
- Negotiated reasonable fees with outside contractors for any type of work needed in the property
- Resolved tenant disputes in the most efficient way possible
- Showed them around properties, highlighting features and redirecting concerns to pique tenants' interest
- Conducted background checks on potential employees
- Was in charge of distributing and following up on tenant renewal notices
CSR
Check Cashing Place
12.2015 - 06.2020
- Candidate performs check cashing, customer deposit and withdrawal transactions, makes change for guests, exchange chips or gaming vouchers for cash
- Wired money internationally through Western Union
- Candidate will issue slot counter checks when assigned to a front window
- Candidate is accountable for all transactions and balances daily to assure accuracy
- Candidate may assist with promotional giveaways
- Will accept the occasional donations for charitable promotions
- Candidate is accountable for obtaining a cash bank and reconciling sales
- Performs other duties as assigned
Education
High School - Business Management
Walton High School
NYSkills
- Materials inspections
- Positive Attitude
- Cash Handling
- Honest
- Translate
- Customer Service
- Customer Satisfaction
- Fluent Spanish
Languages
Spanish
English
Timeline
Material Handler
Micro Center
09.2024 - Current
Material Handler
NFI Logistics
05.2024 - 07.2024
Picker Packer
Joann Fabrics
11.2023 - 05.2024
Collection Specialist
JPMorgan Chase
02.2023 - 10.2023
Quality Controller
Big Lots Warehouse
12.2021 - 12.2022
Leasing Consultant
Abbington Village Apartments
01.2021 - 05.2021
CSR
Check Cashing Place
12.2015 - 06.2020
High School - Business Management
Walton High School