Nick Boonstra
Recent Graduate
Summary
Recent Liberal Arts graduate deeply knowledgeable about soccer and excited to start a career in sports writing. Produced a soccer-based podcast aimed at American audiences prior to the recent World Cup. Internship experience in online journalism, including sports interviewing. Lifelong Massachusetts resident passionate about Boston sports.
Overview
6
6
years of professional experience
Work History
Journalism Intern (remote)
Babylon Radio
Dublin, Ireland
Jun.2020 - Aug.2020
- Coordinated with photographers and graphic designers to supplement stories with multimedia content.
- Interviewed an amateur athlete via Zoom on the impact of the coronavirus pandemic on his sport.
- Participated in virtual editorial meetings to discuss story ideas and content timelines.
- Utilized SEO principles and Yoast SEO Wordpress plugin to optimize content for search engine rankings.
- Generated concepts for articles on a self-motivated basis, performing broad research online.
Producer/Showrunner
Self-Employed - Welcome To Football Podcast
Apr.2022 - Jun.2022
- Handled all aspects of podcast production, including scripting, recording, interviewing, editing, branding, and distribution.
- Produced a total of six 30-40 minute episodes for what was initially a one-episode university project.
Member Service Representative
Jeanne D'Arc Credit Union
Chelmsford, Massachusetts
Aug.2020 - Aug.2021
- Assisted members in person and by phone in completing transactions, loan applications, and account maintenance.
- Created a workflow for, and took charge of, a company-wide data cleanup project utilizing Microsoft Excel.
- Trained newly hired team members, and served as a general knowledge resource for teammates.
- Contributed to all branch operations as needed, especially with regards to opening and closing.
Information Center Representative
Digital Federal Credit Union
Lowell, Massachusetts
Jan.2019 - Jun.2020
- Fielded a variety of inbound calls from members, assisting with account maintenance and transactions to resolve account questions and issues.
- Acted as a subject-matter expert for teammates, frequently providing assistance in real-time.
- Trained new and struggling agents, both as an individual mentor and in classroom settings.
- Promoted relevant products and services to members during calls.
Ticket Services Representative
Huntington Theatre Company
Boston, MA
Jan.2016 - Aug.2018
- Assisted patrons by phone and in person, handling all interactions and transactions efficiently and courteously.
- Developed mastery over Tessitura software, and assisted in training an incoming manager in its use.
- Completed clerical tasks such as packaging tickets and filing documents.
Education
Bachelor of Arts - Liberal Arts
University of Massachusetts Lowell
Lowell, Massachusetts 01.2020 - 08.2022
Skills
Writing
Copyediting
Soccer knowledge
Public speaking
Interviewing
SEO
Websites
- Portfolio: uml.digication.com/nickboonstra
- Podcast: spoti.fi/3Mv6UKZ
Timeline
Producer/Showrunner
Self-Employed - Welcome To Football Podcast
Apr.2022 - Jun.2022
Member Service Representative
Jeanne D'Arc Credit Union
Aug.2020 - Aug.2021
Journalism Intern (remote)
Babylon Radio
Jun.2020 - Aug.2020
Bachelor of Arts - Liberal Arts
University of Massachusetts Lowell
01.2020 - 08.2022
Information Center Representative
Digital Federal Credit Union
Jan.2019 - Jun.2020
Ticket Services Representative
Huntington Theatre Company
Jan.2016 - Aug.2018