Summary
Overview
Work History
Education
Skills
Websites
Timeline
Receptionist
Nick Boonstra

Nick Boonstra

Recent Graduate

Summary

Recent Liberal Arts graduate deeply knowledgeable about soccer and excited to start a career in sports writing. Produced a soccer-based podcast aimed at American audiences prior to the recent World Cup. Internship experience in online journalism, including sports interviewing. Lifelong Massachusetts resident passionate about Boston sports.

Overview

6
6
years of professional experience

Work History

Journalism Intern (remote)

Babylon Radio
Dublin, Ireland
Jun.2020 - Aug.2020
  • Coordinated with photographers and graphic designers to supplement stories with multimedia content.
  • Interviewed an amateur athlete via Zoom on the impact of the coronavirus pandemic on his sport.
  • Participated in virtual editorial meetings to discuss story ideas and content timelines.
  • Utilized SEO principles and Yoast SEO Wordpress plugin to optimize content for search engine rankings.
  • Generated concepts for articles on a self-motivated basis, performing broad research online.

Producer/Showrunner

Self-Employed - Welcome To Football Podcast
Apr.2022 - Jun.2022
  • Handled all aspects of podcast production, including scripting, recording, interviewing, editing, branding, and distribution.
  • Produced a total of six 30-40 minute episodes for what was initially a one-episode university project.

Member Service Representative

Jeanne D'Arc Credit Union
Chelmsford, Massachusetts
Aug.2020 - Aug.2021
  • Assisted members in person and by phone in completing transactions, loan applications, and account maintenance.
  • Created a workflow for, and took charge of, a company-wide data cleanup project utilizing Microsoft Excel.
  • Trained newly hired team members, and served as a general knowledge resource for teammates.
  • Contributed to all branch operations as needed, especially with regards to opening and closing.

Information Center Representative

Digital Federal Credit Union
Lowell, Massachusetts
Jan.2019 - Jun.2020
  • Fielded a variety of inbound calls from members, assisting with account maintenance and transactions to resolve account questions and issues.
  • Acted as a subject-matter expert for teammates, frequently providing assistance in real-time.
  • Trained new and struggling agents, both as an individual mentor and in classroom settings.
  • Promoted relevant products and services to members during calls.

Ticket Services Representative

Huntington Theatre Company
Boston, MA
Jan.2016 - Aug.2018
  • Assisted patrons by phone and in person, handling all interactions and transactions efficiently and courteously.
  • Developed mastery over Tessitura software, and assisted in training an incoming manager in its use.
  • Completed clerical tasks such as packaging tickets and filing documents.

Education

Bachelor of Arts - Liberal Arts

University of Massachusetts Lowell
Lowell, Massachusetts
01.2020 - 2022.08

Skills

    Writing

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Websites

  • Portfolio: uml.digication.com/nickboonstra
  • Podcast: spoti.fi/3Mv6UKZ

Timeline

Producer/Showrunner

Self-Employed - Welcome To Football Podcast
Apr.2022 - Jun.2022

Member Service Representative

Jeanne D'Arc Credit Union
Aug.2020 - Aug.2021

Journalism Intern (remote)

Babylon Radio
Jun.2020 - Aug.2020

Bachelor of Arts - Liberal Arts

University of Massachusetts Lowell
01.2020 - 2022.08

Information Center Representative

Digital Federal Credit Union
Jan.2019 - Jun.2020

Ticket Services Representative

Huntington Theatre Company
Jan.2016 - Aug.2018

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Nick BoonstraRecent Graduate