Microsoft Office products
Denesha E. Bagent
Process Guide
Houston
Summary
Enthusiastic Process Guide willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Inbound Receive Dock Ambassdor
Amazon
Richmond
01.2023 - Current
- Onboarding new department associates by making sure the associates meet company quality, safety and productivity policies
- Trained over 100+ associates
- Cross-train and retrain associates for productivity and quality
- Resolving problems items that are mislabel, overages, shortages, damaged or hazardous material.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Inbound Process Guide
Amazon Fulfillment Center HOU6
Richmond
09.2022 - Current
- Supporting management with daily department duties allocating labor communicating with operations escalating barriers
- Staffing Associates ensuring operational goals are met
- Assisting associates, leading meeting, executing standard quality, productivity and safety tips.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Warehouse Sorter
Amazon Delivery Site
Houston
10.2021 - Current
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Checked inventory and selected products from specific locations based upon availability.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Reduced fulfillment errors by using scanners to quickly pick items to proper bins.
Education
Bachelor of Science - Major Criminal Justice, Psychology
Prairie View A&M University
Prairie View, TX 08.2023 - Current
High School Diploma -
MacArthur Senior High School
Houston, TX 06.2009 - 06.2009
Skills
Teamwork and Collaboration
Shipping and receiving
Detail-oriented
Problem-solving
Bilingual [Spanish]
Operations support
Leadership
Certification
Vertical Reciprocating Conveyor Certified
Software
Timeline
Bachelor of Science - Major Criminal Justice, Psychology
Prairie View A&M University
08.2023 - Current
Inbound Receive Dock Ambassdor
Amazon
01.2023 - Current
Inbound Process Guide
Amazon Fulfillment Center HOU6
09.2022 - Current
Warehouse Sorter
Amazon Delivery Site
10.2021 - Current
High School Diploma -
MacArthur Senior High School
06.2009 - 06.2009