Summary
Overview
Work History
Skills
Timeline
Generic

Nesha Ferdinand’s

Receptionist/ Caregiver
Brooklyn,NY

Summary

Experienced non-medical Care Provider offering Number years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Job Title knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.

Overview

18
18
years of professional experience

Work History

Caregiver

Julia Hendel
08.2021 - Current
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Assisted patients with self-administered medications.
  • Assisted with daily living activities, running errands, and household chores.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Receptionist

Dr Marco Albian
03.2017 - 04.2020
  • Responded to inquiries from callers seeking information.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Organized, maintained and updated information in computer databases.
  • Resolved customer problems and complaints.
  • Compiled information from files and research to satisfy information requests.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
  • Corresponded with clients through email, telephone, or postal mail.
  • Collected Type payments, processed transactions and updated relevant records.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained confidentiality of information regarding clients and company.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered phone promptly and directed incoming calls to correct offices.

Caregiver

Deborah Pollack
08.2007 - 03.2017
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Assisted patients with self-administered medications.
  • Assisted with daily living activities, running errands, and household chores.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Recorded status and duties completed in logbooks for management.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Maintained entire family's schedule and organized events.

Receptionist

Forest Products International
08.2005 - 05.2007
  • Responded to inquiries from callers seeking information.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Organized, maintained and updated information in computer databases.
  • Resolved customer problems and complaints.
  • Compiled information from files and research to satisfy information requests.
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Corresponded with clients through email, telephone, or postal mail.
  • Collected Type payments, processed transactions and updated relevant records.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Skills

  • Ev'ry day we'll serve our God above
  • As he shows the way,
  • Unfailing love we'll display
  • As we have vowed, so may it be
  • Seasons of joy, may we come to see
  • Oh, may
  • Direct Patient Care
  • Patient Care
  • Records Maintenance
  • Time Management
  • Client Documentation
  • Strong Ethics
  • Multitasking and Organization
  • Medical Records Management
  • Medication and Appointment Reminders
  • Dependable and Responsible
  • Dining Room Support
  • Respectful and Compassionate
  • Diet and Nutrition
  • Compassionate Communication
  • Patient Rapport
  • Meal Assistance
  • Progressive Care
  • Client Records Management
  • Monitor Vital Signs
  • Deliver Exceptional Care
  • Running Errands
  • Vitals Monitoring and Documentation
  • Bathing and Dressing
  • Clean Living Spaces
  • Attentive to People
  • Caregiver and Family Support
  • First Aid Certification
  • Independent Living
  • Communication Assistance
  • Physical Therapy Administration
  • Developing Client Trust
  • Promotional Support
  • Sanitizing Surfaces
  • Personal Care Assistance
  • Healthy Eating

Timeline

Caregiver

Julia Hendel
08.2021 - Current

Receptionist

Dr Marco Albian
03.2017 - 04.2020

Caregiver

Deborah Pollack
08.2007 - 03.2017

Receptionist

Forest Products International
08.2005 - 05.2007

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Nesha Ferdinand’s Receptionist/ Caregiver