Summary
Overview
Work History
Education
Skills
Timeline
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Nesha French

Chicago,IL

Summary

Dynamic professional with a strong background in labor and customer service, notably at the Metropolitan Water Reclamation District. Recognized for attention to detail and safety awareness, I excel in improving efficiency and fostering teamwork. Committed to continuous learning, I effectively adapt to changing priorities while maintaining high-quality standards.

Laborer professional prepared to bring valuable experience in construction, maintenance, and repair tasks to new role. Known for effectively handling diverse physical tasks and consistently delivering quality results. Reliable and adaptable team player who excels in dynamic and challenging environments.

Overview

22
22
years of professional experience

Work History

Laborer

Metropolitan Water Reclamation District of Greater Chicago
01.2015 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.

Medical Receptionist

St Joseph Hospital
03.2008 - 01.2015
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.

Supervisor

Starbucks, Barista
02.2004 - 03.2008
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Education

High School Diploma -

Thornton Township
Harvey, IL

Skills

  • Willingness to learn
  • Attention to detail
  • Safety awareness
  • Heavy lifting
  • Time management
  • Job site cleanup
  • Physical strength
  • Job site safety
  • Punctual and reliable

Timeline

Laborer

Metropolitan Water Reclamation District of Greater Chicago
01.2015 - Current

Medical Receptionist

St Joseph Hospital
03.2008 - 01.2015

Supervisor

Starbucks, Barista
02.2004 - 03.2008

High School Diploma -

Thornton Township

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Nesha French