Nesha Shay Schaffer
Willard
Summary
I am a prior US Navy service member. My work experience has crossed over into many fields, from dental and medical to law enforcement to postal work to plant productions. I have been successful in each environment, earning promotions along the way.
Spirited Smart Coach committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence.
Overview
35
35
years of professional experience
Work History
Sub Assembly Smart Coach
EnerSys
Springfield, MO
10.2025 - Current
- Coordinates daily production schedules to ensure efficient workflow and timely completion of manufacturing objectives.
- Ensures product quality and compliance with established workmanship standards, assembly instructions, testing procedures, and operational documentation.
- Assist team team members in the production processes, quality standards, and company policies.
- Strives to maintain a safe work environment by enforcing company safety procedures and promoting adherence to workplace safety standards.
Production Shift Crew Lead
French’s Food Company
05.2023 - 08.2025
- As a crew lead at French’s my responsibilities included making sure the overall performance of the team met the objectives of the company metrics and OGSM’s for cost, quality assurance, inventory control, HazMat shipping compliance and training (ground, air, ocean), safety, sanitation, service, sustainability, organizational health, GMPs, and distribution reliability. Other responsibilities include: Ensures overall performance of the team to include quality, safety, reliability, waste and sanitation to achieve business goals.
- Responsibilities included: Daily communication with line staff and upper management as related to department needs and expectations. Ensuring the overall performance of the team to include quality, safety, reliability, waste and sanitation to achieve business goals were met. Assisted with continuous improvement and daily problem solving initiatives to increase operational effectiveness and efficiencies. Coached and trained team members in plant established procedures (including work rules, safety and sanitation guidelines. Ensured that all activities followed documented operating procedures and recommended updates to existing procedures as required. Coordinated & scheduled crew vacation requests & overtime. Made sure product met quality standards, coordinated problem solving directly with the QA team. Helped to solve minor mechanical and processing problems to maintain production. Facilitated in team work by assisting in job tasks of other team members of equal or lower grades.
Production Team Lead
Niagara Bottling
Kansas City, MO
03.2022 - 05.2023
- As a team lead operator at the Niagara bottling plant. This plant is an aseptic plant that makes and bottles Gatorade for PepsiCo. I have worked with filling and capping machines as well as labelers, case packers, case conveyors, palletizers and stretch wrappers. In my position as team lead, I was responsible for: Leading a group of machine operators in daily production. Scheduling job assignments for production operators. Communicating with the warehouse and other departments to ensure raw materials are ready, available and delivered to the production floor in a timely manner. Preparing and reviewing documents for quality compliance. Assisting in the daily maintenance of production machinery. Assisting the shift supervisor in team members adhering to and maintaining food safety and GMP’s throughout the plant. Training, coaching and developing team members to help enhance their knowledge of the production process.
Automotive Seat Builder
Adient / Johnson Controls
Riverside, MO
05.2016 - 03.2022
- I was a member of a production line team that built seats for the FordF-150 which are then shipped to the Ford Clay Como plant. As part of my responsibilities as an assembler there were 10 workstations that are required to complete this task. Being fully trained in each position allowed me to become an asset to the team. This job also requires accuracy in utilizing parts and inspection of each part to ensure safety before delivery to the customer.
Postal Carrier
United States Post Office
Kansas City
02.2016 - 05.2016
- I served as a postal worker sorting and delivering mail in the Kinase City area. These duties required long hours and extensive amounts of walking. I was also task with the responsibility of delivering FedEx on weekends and holidays.
Security Shift Supervisor
Guardsmark Security/ Universal Protection
Kansas City, MO
01.2015 - 01.2016
- I served as a Shift supervisor for Guardsmark Security / Universal Protection on the UMB account in downtown Kansas City, MO. I served as supervisor of four employees and assumed responsibility of four buildings on campus. My daily duties included conducting security rounds throughout the bank and other campus buildings. I assisted with staff escorts after hours. I conducted initial investigations, gathering vital information which was then turned over to the corporate security office for further investigation. In this position I have had to respond to and assist with medical emergencies of serious and non-serious incidents.
Sgt/ Probation and Parole Assistant II
MO Dept. of Corrections/KCCRC
Kansas City, MO
01.2009 - 12.2014
- I served as an assistant shift supervisor of a community release center, supervising 20 staff members and over 300 offenders. Assisted in restraining violent and unruly inmates which has led to keeping the facility and the community safe. As a corrections officer I am able monitor inmate behavior to prevent crime, escape attempts and other dangerous activities. As a corrections officer I have transported offenders on more than 100 occasions to and from institutions without incident. I have served in the food service department in an emergency capacity preparing and serving meals for over 300 offenders. Continually monitored dormitories for inappropriate activity. Wrote daily reports that included recommendations for further assessment of offenders to include parole violations revocations. Received property from incoming inmates, provided receipts and inspected items for contraband. Routinely reviewed housing assignments and reassigned inmates when needed. I have served as the Acting Chief of Custody after hours and on weekends and holidays. Maintained appropriate control, security and well-being of the staff and offenders of the facility. Attended regular training and maintained appropriate certifications.
Security Officer I
NW MO Psychiatric Rehab Center
St. Joseph, MO
05.2008 - 11.2008
- I served as a roving security patrol officer in charge of the safety of the facility, staff, and patients. Monitored patient behavior to prevent crime, escape attempts and other dangerous activities. Assisted mental health staff in securing patients in administering medications.
Production Supervisor/ Process Technician
Cook Composite & Polymers
Kansas City, MO
09.2002 - 10.2007
- Supervised and organized the plant and work force to maintain unit schedules. Ensure regulations, directives, standard practices, work instructions, and loss controls systems are closely adhered to. Informed Plant Manager, Production Manager, and Plant Scheduler of the status of orders and any personnel issues to avoid disruption of the facility operations. Worked as certified forklift driver and processes technician, as well as a lab technician in quality control.
Security Officer
Guards Mark Security
Kansas City, MO
10.1999 - 09.2002
- Served as an Access Control Officer contracted out to the Sprint Corporation. Provided security access cards for facilities in the US and Japan. Served as a facility roving officer for several other Sprint buildings locally.
Detention Facility Officer
Kansas City MO Police Dept
Kansas City, MO
12.1997 - 10.1999
- Supervised inmates during meals, visits, telephone calls. Received property from incoming inmates, provided receipts and inspected items for contraband. Always maintained communications with all other areas of the facility. Maintained daily logs of shift activity. Assisted in restraining violent and unruly inmates. Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities. Conducted internal security checks and distributed meals.
Dental Technician/ Field Medical Officer
US Navy
Paris Island, SC
05.1991 - 05.1997
- Provided medical and dental care to both active-duty staff and their civilian families. Served as a squad leader during Field Medical Training School. Appointed as the class Adjutant during Dental Assistant School. Served as a member of a joint TASC force to Cuba assisting Cuban and Haitian immigrants. Received an Honorable discharge from the US Navy.
Education
GED -
Gulfport Job Corps Center
Gulfport, MSSkills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
Accomplishments
- I was selected as the class Adjutant as a member of the US Navy. This further resulted in my receiving the first ever Most Distinguished Graduate award of the US Navy Dental Assistant School.
- After six years of military service, I was honorably discharged.
- I was promoted to the position of plant Production Supervisor after 4 years of work experience.
- I earned a promotion to the position of Sgt. After 2 years of service with the MO DOC.
- I started as an Operator II at Niagara Bottling in March of 2022 and was promoted to Production Team Lead in Nov 2022.
- As a crew lead at French’s Food Company I helped to lead my team safety and quality trainings maintaining above 100% completion each month.
Timeline
Sub Assembly Smart Coach
EnerSys
10.2025 - Current
Production Shift Crew Lead
French’s Food Company
05.2023 - 08.2025
Production Team Lead
Niagara Bottling
03.2022 - 05.2023
Automotive Seat Builder
Adient / Johnson Controls
05.2016 - 03.2022
Postal Carrier
United States Post Office
02.2016 - 05.2016
Security Shift Supervisor
Guardsmark Security/ Universal Protection
01.2015 - 01.2016
Sgt/ Probation and Parole Assistant II
MO Dept. of Corrections/KCCRC
01.2009 - 12.2014
Security Officer I
NW MO Psychiatric Rehab Center
05.2008 - 11.2008
Production Supervisor/ Process Technician
Cook Composite & Polymers
09.2002 - 10.2007
Security Officer
Guards Mark Security
10.1999 - 09.2002
Detention Facility Officer
Kansas City MO Police Dept
12.1997 - 10.1999
Dental Technician/ Field Medical Officer
US Navy
05.1991 - 05.1997
GED -
Gulfport Job Corps Center
Training
- CPR
- First Aid
- Active Shooter
- Crisis Prevention Training
- Basic Leadership Training
- Advanced Leadership Training
- Working in a Multi Cultured/Generational work force.
- Discrimination, Harassment and Retaliation in the Workplace
- Emergency Management Training (NIMS 100,200,700)
- Forklift Certification
- Confined Space Entry