Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neshae Skrine

Atlanta,GA

Summary

To continue my career with an organization that will utilize my Management, Supervision & Adminstrative skills to benefit mutual growth and success.

Overview

10
10
years of professional experience

Work History

Loc Stylist

Self Employed
01.2021 - Current
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
  • Organized sales area and work station to showcase products and boost sales.
  • Scheduled regular follow-up appointments with clients to ensure they remained satisfied with their purchases and styling advice.
  • Resolved guest complaints about service or style.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.

Security Officer

All In One Security
04.2015 - 12.2021
  • Watches for irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as police, fire, and/or ambulance personnel as required
  • Responds quickly and effectively to emergency and non-emergency situations
  • Maintain a thorough knowledge of the airport and where applicable of multiple facilities
  • Operates security electronics systems, radio equipment, computer terminal, and telephone and key control systems
  • Writes accurate, clear, concise, & grammatically correct incident reports & documents investigatory steps & results
  • Permit authorized persons to enter property and monitors entrances and exits
  • Provides assistance to customers, employees and visitors in a courteous and professional manner.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.

Guests Service Attendant/Shift Leader

Philips Arena
09.2014 - 12.2015
  • Provided guests with verbal or written information about the facilities, services, room choices and rates, and area attractions
  • Checked members, guests and visitors in/out of the facilities
  • Monitored flow of traffic into and out of the facility
  • Directed guests to seating sections as well as other attractions and amenities within Philips Arena
  • Handled guest issues according to arena guidelines and code of conduct; writing incident reports in accordance to policy
  • Actively promotes and exhibits enthusiasm in the work place and among the guests
  • Clearly identified guest experience priorities and manages time effectively and efficiently to accommodate their needs
  • Completed daily reports of all items requiring attention including general repairs and maintenance issues in and around the guest services.
  • Streamlined facility cleanliness, ensuring a welcoming environment for all patrons.

Janitorial Service

ABM Janitorial Service
11.2014 - 04.2015
  • Use cleaning supplies and equipment to keep the interior of the office building looking clean and professional
  • Thoroughness and commitment to ensuring spaces are ready for the next day, including taking out trash, tidying, rearranging furniture, and wiping surfaces as needed
  • Maintain a library of user manuals for office furniture and fixtures that can be referred to when needed
  • Adhere to the company’s safety policies to create a safe work environment for everyone
  • Perform routing cleaning tasks based on a schedule created by the facility management team
  • Worked as a team member by interacting and communicating with fellow associates in a cooperative, constructive manner
  • Perform maintenance and minor repairs (replacing broken switches, fixing door handles, minor leaks etc.)
  • Undertake occasional custodial and janitorial tasks (lifting heavy items, moving chairs etc.)
  • Participates in emergency drills and environmental safety activities, as requested.
  • Complied with safety and environmental health laws and regulations.
  • Reduced cleaning time for large areas with the use of advanced equipment and effective scheduling.

Education

Frederick Douglass High School
05.2013

Skills

  • Highly analytic thinker with a demonstrated talent for planning, initializing and implementing operational procedures and streamlining complex work procedures
  • Computer literate, with extensive proficiency in a wide variety of applications
  • An adaptable and ambitious individual with excellent problem solving and team working skills
  • Versatile and well organized with in-depth knowledge of making administrative and procedural decisions, with the aim of running a reliable work environment
  • Accomplished, detail-oriented team player with a good attitude to meet customer service demands and skilled leader in simultaneously handling multiple tasks
  • Microsoft Programs: Word, Excel, PowerPoint, Access, Outlook, Publisher, SharePoint
  • Operating Systems: Windows (all versions)
  • Multitasking and Organization
  • Customer Service
  • Excellent Communication
  • Relationship Building
  • Active Listening

Timeline

Loc Stylist

Self Employed
01.2021 - Current

Security Officer

All In One Security
04.2015 - 12.2021

Janitorial Service

ABM Janitorial Service
11.2014 - 04.2015

Guests Service Attendant/Shift Leader

Philips Arena
09.2014 - 12.2015

Frederick Douglass High School

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Neshae Skrine