Work Preference
Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Neshawna A. Hines

Ramada Plaza
Schenectady,NY

Work Preference

Work Type

Full Time

Location Preference

On-Site

Location:

Schenectady, NYAlbany ny

Open to relocation:

Yes

Minimum Desired Compensation

$45000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsPaid time off
1
Language
26
Years of experience
Certified Nurse's Aide supporting residents across long-term care, rehab, private home, and developmental disability settings. Delivers ADL support, vital signs monitoring, medication reminders, and safe mobility assistance while preserving dignity and comfort. Brings Spanish, English, and Jamaican Creole communication to patient care, documentation, and team handoffs.

Work History

Housekeeping Assistant

2 Years 5 Months
Ramada Plaza | 04.2024 - Current
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Verified cleanliness and organization of storage areas and carts.
  • Collaborated with other departments to ensure seamless guest experiences through effective communication and teamwork.
  • Ensured a welcoming environment for guests by keeping all areas clean, tidy, and wellmaintained.
  • Contributed to positive team morale by fostering an inclusive, supportive work environment for colleagues.

Certified Nurse's Aide

3 Years
Abilities First | 01.2021 - 01.2024
  • Supported 10 patients daily through one-on-one care, behavioral support, and daily living assistance.
  • Assisted with personal hygiene and feeding while promoting dignity, comfort, and independence for individuals with developmental disabilities.
  • Encouraged social interaction and autonomy through patient-centered support in a consistent, caring environment.
  • Applied Spanish, English, and Jamaican Creole to communicate clearly and provide culturally sensitive care.

Certified Nurse's Aide

3 Years
ArchCare at Ferncliff Nursing Home and Rehabilitation Center | 01.2018 - 01.2021
  • Provided hands-on support to residents recovering from surgery or illness, adapting care to changing mobility needs.
  • Maintained resident comfort and safety for individuals with mobility limitations or memory impairments.
  • Supported physical and occupational therapists during treatment sessions to reinforce rehabilitation goals.
  • Communicated with residents and care teams in Spanish, English, and Jamaican Creole to provide clear, culturally sensitive support.
  • Documented care updates in Google Workspace and Microsoft Word to keep patient information organized and accessible.

Certified Nurse's Aide

4 Years
Private Care through Unlimited Care Agency | 01.2014 - 01.2018
  • Supported 10 clients daily with activities of daily living assistance and bilingual communication in Spanish, English, and Jamaican Creole.
  • Assisted elderly and disabled clients with mobility support, fall prevention, and infection control during daily routines.
  • Prepared meals, completed light housekeeping, and provided transportation to appointments for consistent home support.
  • Documented daily logs in Microsoft Word and Google Workspace, then reported client updates to agency supervisors.

Certified Nurse's Aide

3 Years
Eden Park Nursing Home | 01.2010 - 01.2013
  • Maintained 10% accurate care notes in Google Workspace and Microsoft Word to keep nurses updated on patient changes.
  • Observed patient conditions and reported changes promptly to nurses in English, Spanish, and Jamaican Creole.
  • Assisted residents with bathing, dressing, and mobility to support comfort and safe movement throughout the day.
  • Provided emotional support to patients and families during difficult transitions with calm, reassuring communication.

Certified Nurse's Aide

4 Years
Wingate Nursing Home at Dutchess | 01.2006 - 01.2010
  • Support 10 residents per shift with bathing, dressing, toileting, and meal assistance.
  • Assist residents with daily living needs, mobility, and meal support in a calm, attentive manner.
  • Participate in interdisciplinary care meetings and family conferences to review resident care plans.
  • Communicate with residents and families in Spanish, English, and Jamaican Creole to support clear, culturally sensitive care.

Certified Nurse's Aide

2 Years
Victory Lake Nursing Home | 01.2004 - 01.2006
  • Provided hands-on help with bathing, feeding, and repositioning for long-term care residents.
  • Monitored safety measures during transfers and repositioning to reduce fall risk and help prevent pressure ulcers.
  • Documented resident information in Google Workspace and Microsoft Word while coordinating care needs with the team.

Certified Nurse's Aide

3 Years
Hudson Valley Rehab & Nursing Home | 01.2001 - 01.2004
  • Assisted residents with bathing, grooming, feeding, and transfers, promoting comfort and dignity throughout care routines.
  • Recorded vital signs and escalated notable changes to nursing staff to support timely follow-up care.
  • Maintained clean, safe rooms and followed infection control and fall prevention practices to support resident comfort.
  • Collaborated with the healthcare team on individualized care plans and communicated resident needs in Spanish, English, and Jamaican Creole.

Education

Certified Nurse's Aide (CNA)

01.2018
Certified in 2001 at Hudson Valley Rehab & Nursing Homes and recertified in 2018 at ArchCare at Ferncliff Nursing Home and Rehabilitation Center.

High School Diploma

Instituto commercial bolivar | Panama City Panama

Skills

Activities of daily living assistance
Vital signs monitoring
Mobility assistance
Infection control
Fall prevention & safety protocols
Medication reminders
Spanish
English
Jamaican Creole
Google Workspace
Microsoft Word

Languages

Spanish
Native or Bilingual

Timeline

Housekeeping Assistant

Ramada Plaza
04.2024 - CurrentRead More

Certified Nurse's Aide

Abilities First
01.2021 - 01.2024Read More

Certified Nurse's Aide

ArchCare at Ferncliff Nursing Home and Rehabilitation Center
01.2018 - 01.2021Read More

Certified Nurse's Aide

Private Care through Unlimited Care Agency
01.2014 - 01.2018Read More

Certified Nurse's Aide

Eden Park Nursing Home
01.2010 - 01.2013Read More

Certified Nurse's Aide

Wingate Nursing Home at Dutchess
01.2006 - 01.2010Read More

Certified Nurse's Aide

Victory Lake Nursing Home
01.2004 - 01.2006Read More

Certified Nurse's Aide

Hudson Valley Rehab & Nursing Home
01.2001 - 01.2004Read More

Certified Nurse's Aide (CNA)
Read More

Instituto commercial bolivar

High School Diploma
Read More
Neshawna A. Hines