Ne'shea Matthews
Washington,DC
Summary
Eager to develop and deliver engaging lessons and activities to diverse student populations. Experienced in using creative and innovative approaches to foster student understanding and comprehension.
Overview
3
3
years of professional experience
Work History
Home Health Aide
Gt Independence
09.2023 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Medical Receptionist
Care Consultants
07.2021 - 03.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Concierge
NFC Management
10.2022 - 10.2023
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Education
Certification -
Prospect College
Washington,DC06.2021
High School Diploma -
Dunbar Senior HS
Washington. DC06.2019
Skills
- Patient Care
- Front Desk Operations
- Strong Work Ethic
- Effective problem solving
Timeline
Home Health Aide
Gt Independence
09.2023 - Current
Concierge
NFC Management
10.2022 - 10.2023
Medical Receptionist
Care Consultants
07.2021 - 03.2024
Certification -
Prospect College
High School Diploma -
Dunbar Senior HS
Similar Profiles
Katelyn GaylordKatelyn Gaylord
Caregiver, Special Needs at Gt IndependenceCaregiver, Special Needs at Gt Independence
Tyler FordTyler Ford
Special Needs Caregiver at Gt IndependenceSpecial Needs Caregiver at Gt Independence
Natasha SussewellNatasha Sussewell
Personal Care Attendant at Gt IndependencePersonal Care Attendant at Gt Independence
Traci LarkTraci Lark
PCA at GT Independence-Self Directed CarePCA at GT Independence-Self Directed Care
ALEMAYEHU AKALUALEMAYEHU AKALU
Senior Oncology Staff Fellow at U.S. Food and Drug Administration, CDER, Oncology Center of ExcellenceSenior Oncology Staff Fellow at U.S. Food and Drug Administration, CDER, Oncology Center of Excellence