Jamal Dinkins
Moncks Corner,SC
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
8
8
years of professional experience
Work History
Structured Wire Technician
Palmetto Electric
01.2024 - Current
- Maintained up-to-date knowledge of industry advancements, incorporating new techniques into daily tasks when applicable.
- Installed wiring, cabling and networking hardware on customer premises.
- Assisted in inventory management efforts, ensuring accurate tracking of equipment usage and supporting cost-effective procurement strategies.
- Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.
Lead Rough-in Tech
Innovative
11.2021 - 01.2024
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Managed safe and efficient use of tools and equipment on construction sites.
- Enhanced project efficiency by coordinating with team members and managing resources effectively.
- Pulled and terminated variety of cables.
Cable Technician
Comcast
11.2015 - 11.2021
- Performed preventive maintenance of telecommunications equipment.
- Provided training on use, troubleshooting, and calibration of equipment.
- Responded to service requests during and after business hours.
- Updated technical knowledge through industry training courses, ensuring expertise in cutting-edge technologies.
- Utilized advanced diagnostic tools to accurately identify causes of cable malfunctions or failures.
- Coordinated with contractors and other technicians, fostering efficient teamwork on complex projects.
- Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
Education
High School Diploma -
Robert E Lee High School
Jacksonville, FL06.2010
Skills
- Device Installation
- Configuring equipment
- Equipment Troubleshooting
- Electrical Wiring
Timeline
Structured Wire Technician
Palmetto Electric
01.2024 - Current
Lead Rough-in Tech
Innovative
11.2021 - 01.2024
Cable Technician
Comcast
11.2015 - 11.2021
High School Diploma -
Robert E Lee High School
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