Experienced inventory and records professional with a strong background in stockroom operations, data entry, and accurate documentation. Known for attention to detail, time management, and reliable communication in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Inventory Technician
Qualla LLC
Cherokee, NC
08.2026 - Current
Tracked stockroom inventory for Qualla LLC, ensuring timely reporting of low supplies to prevent stockouts.
Verified accuracy of incoming shipments against packing slips. and matched item counts to packing slips.
Entered and maintained accurate inventory updates in company tracking systems to support effective inventory management.
Conducted regular audits of inventory, identifying and documenting discrepancies to enhance accuracy and accountability.
Sorted and placed materials in designated locations adhering to labeling rules. in assigned locations using Quala LLC labeling rules.
Arranged and organized shelves to optimize space and accessibility., bins, and inventory spaces for safe access.
Bartender
Native American Brewing Company
Cherokee, NC
07.2025 - 07.2026
Mixed cocktails and poured draft beer following brewery recipes and house standards.
Processed orders accurately using point-of-sale system during busy service periods.
Handled guest requests and resolved concerns with calm, friendly service.
Greeted customers and provided excellent customer service.
Maintained clean bar stations, glassware, and service areas throughout shifts.
Restocked liquor, beer, mixers, and garnishes for steady bar readiness.
Supported team members with opening, closing, and daily bar preparation tasks.
Developed good working relationships with fellow employees through effective communication.
Cocktail Server
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
08.2024 - 08.2025
Took beverage orders from guests at slot machines and table games.
Verified guest identification before serving alcoholic beverages.
Balanced cocktail trays and transported drinks to assigned sections.
Provided exceptional service to high volume of daily customers.
Provided excellent customer service at all times.
Communicated with customers to take drink orders accurately.
Checked identification prior to serving.
Recommended and served alcoholic beverages to patrons during high-volume shifts.
Vocational Rehabilitation Counselor
Vocational Oppertunities of Cherokee
Cherokee, North Carolina
09.2024 - 01.2025
Evaluated client abilities, interests, and employment barriers
Developed individualized employment plans with clients
Documented case notes and service plans in agency records
Collaborated with employers on suitable work opportunities
Guided clients through applications, interviews, and workplace expectations
Supported disability services using Cherokee agency resources
Managed load of multiple cases on consistent basis.
Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.
Actively participated in professional development activities such as seminars or webinars related to vocational rehabilitation best practices.
Administrative Assistant
Vocational Oppertunitites of Cherokee
Cherokee, North Carolina
11.2023 - 09.2024
Coordinated daily office support for Cherokee vocational services staff and clients.
Managed phone calls, messages, and front desk inquiries with professionalism.
Scheduled appointments, meetings, and training sessions for vocational program staff.
Prepared client records, forms, and correspondence for service coordination.
Filed documents and organized records for Vocational Opportunities of Cherokee.
Entered and updated confidential data in office tracking systems.
Supported staff communication with mail, copies, and internal paperwork.
Ordered supplies and maintained office inventory for smooth operations.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Court Clerk
Eastern Band Of Cherokee Indians
Cherokee, NC
05.2021 - 08.2023
Managed tribal court dockets and case calendars for Eastern Band Cherokee courts.
Prepared court filings, summonses, orders, and hearing notices.
Recorded case information in court records and tracking systems.
Assisted judges, attorneys, and litigants with courtroom procedures.
Issued copies of court records and certified documents.
Scheduled hearings and coordinated courtroom room assignments.
Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
Answered phone calls from members of the public regarding inquiries about upcoming hearings or trials.
Answered public inquiries and explained tribal court processes.
Managed calendar scheduling for courtroom proceedings.
Organized and maintained a large database of records, including case files, court dockets, and other related materials.
Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
Assembled paperwork and relevant files and briefs for use by judge at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions.
Attended all sessions of court and recorded minutes of proceedings.
Greeted visitors entering the courthouse and provided assistance as needed.
Processed payments for fines or fees associated with cases heard in court.
911 Telecommunicator
Eastern Band Of Cherokee Indians
Cherokee, North Carolina
02.2017 - 05.2021
Answered emergency calls for Eastern Band of Cherokee Indians public safety communications.
Dispatched police, fire, and EMS units using CAD and radio systems.
Collected critical caller details and documented incident information accurately.
Monitored radio traffic and relayed updates to field responders.
Coordinated with tribal police and neighboring agencies during active incidents.
Entered and verified records through emergency communication databases.
Followed emergency protocols while prioritizing urgent calls and requests.
Answered incoming 911 calls and determined the nature of emergency.
Maintained calm communication with callers during high-stress emergencies.
Dispatched appropriate personnel to respond to emergency situations.
Updated CAD system regularly with status reports from field units on location and progress of their assignments.
Provided pre-arrival instructions to callers regarding medical, fire, and other emergencies.
Documented all relevant details from each call in computer-aided dispatch system.
Coordinated response efforts between police, fire departments, EMS units, hospitals and other agencies involved in responding to an incident.
Pharmacy Technician
Cherokee Indian Hospital Authority
Cherokee, NC
02.2015 - 03.2017
Supported outpatient pharmacy dispensing at Cherokee Indian Hospital Authority.
Prepared prescriptions using electronic health records and pharmacy software.
Maintained HIPAA compliance and organized pharmacy records.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Managed filing of prescriptions, both electronically and manually.
Monitored stock levels and reconciled discrepancies across receiving and storage areas.
Scheduled replenishment requests with purchasing, operations, and distribution teams.
Audited cycle counts and corrected item locations in inventory databases.
Identified discrepancies between actual stock and computer-generated reports.
Implemented strategies that improved efficiency in the warehouse operations.
Collaborated with other departments to resolve any discrepancies in inventory records.
Managed returns from vendors and updated appropriate documents accordingly.
Researched and corrected discrepancies quickly to maintain current information.
Organized shipments for delivery to customers in a timely manner.