NESHON LOVE
PENNS GROVE,NJ
Summary
Dedicated and quality-focused Property Manager with a strong commitment to maintaining optimal property conditions and enhancing resident satisfaction while aligning with property owner objectives. Over a decade of experience managing diverse property portfolios includes oversight of maintenance, leasing, and financial operations to ensure seamless management processes. A proven track record in conflict resolution and tenant relations fosters a harmonious living environment, while adaptability and collaboration with teams uphold consistently high standards. Recognized for reliability and problem-solving abilities, consistently achieving goals through effective lease negotiations and proactive maintenance supervision.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Property Manager
Fair Share Housing Development
01.2021 - 12.2025
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed all maintenance requests from tenants promptly.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions, including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Processed evictions, when necessary, in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction
- Evaluated current staff members' performance levels to determine training needs or staffing changes if required.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Completed lease applications and verifications, notifying prospects of results.
- Managed tenant relations, addressing concerns promptly to enhance satisfaction and retention.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for the property management office.
- Introduced prospective tenants to the types of units available and performed tours of the premises.
- Verified income, assets, and expenses, and completed the file tracking sheet for each applicant.
- Developed and implemented leasing strategies to increase occupancy rates across properties.
- Managed property operations, ensuring compliance with regulations and company policies.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Managed approximately 30 incoming calls, emails, and faxes per day from customers
Property Manager
Pennrose Management
06.2015 - 01.2021
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Coordinated and executed maintenance request processes, ensuring efficient response times for tenant needs.
- Ensured that all rent payments were collected on time by following up with
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Resolved tenant complaints quickly and effectively
- Evaluated current staff members' performance levels to determine training needs or staffing changes if required.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits, and payments.
- Exercised direct supervision over property staff.
- Maintained and updated tenant and unit information within the housing database.
- Oversaw property maintenance and repairs, ensuring timely resolution of tenant requests.
- Managed tenant leasing processes, including applications, renewals, and terminations.
- Managed approximately 30 incoming calls, emails, and faxes per day from customers.
Education
Some College (No Degree) - Accounting
Indiana Wesleyan University
Louisville, KYSkills
- Property Management
- Payment collection
- Rent collection
- Staff management
- Eviction procedures
- Maintenance scheduling
- Multi-family property management
- Eviction notices
- Work order monitoring
Certification
- Conquering LIHTC Compliance - US Housing Consultants
- Notary Certification - New Jersey
Timeline
Property Manager
Fair Share Housing Development
01.2021 - 12.2025
Property Manager
Pennrose Management
06.2015 - 01.2021
Some College (No Degree) - Accounting
Indiana Wesleyan University