Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NeShon Williams

Missouri City,TX

Summary

Professional with experience in social work, prepared to make impact. Skilled in case management, crisis intervention, and advocacy, with strong focus on team collaboration and achieving results. Reliable and adaptable, known for effective communication, empathy, and problem-solving abilities.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Social Work Associate

MD Anderson Cancer Hospital
01.2025 - Current
  • Enhanced client well-being by conducting comprehensive assessments and developing individualized care plans.
  • Assisted in the development of agency policies, contributing expert knowledge of best practices in social work interventions and ethical standards.
  • Provided crisis intervention services to individuals experiencing emotional distress or trauma, stabilizing their situations and connecting them with appropriate support systems.
  • Participated in ongoing professional development opportunities to stay current on best practices in social work practice and relevant industry trends.
  • Monitored client progress regularly, adjusting care plans as needed to ensure optimal outcomes.
  • Maintained confidentiality of sensitive client information while complying with all mandatory reporting requirements as dictated by law or agency policy.
  • Implemented evidence-based interventions to address client needs and promote positive change in their lives.
  • Educated 15 to 20 clients and families on mental health, wellness and recovery topics.
  • Utilized evidence-based practices to provide effective interventions for clients.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.

Internship Student 5

Chelsea Gardens Skilled Nursing Facility
05.2024 - 11.2024
  • Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
  • Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
  • Attended orientation and training programs to understand policies, procedures, and best practices in a skilled nursing environment.
  • Shadowed from experienced staff by observing nursing practices, therapies, and interactions with patients.
  • Conducted research initiatives within the facility, which included gathering data and conducting literature reviews.
  • Followed safety regulations and protocols to ensure a safe environment for both residents and staff.
  • Learned about adhering to HIPAA regulations and the rights of residents.
  • Attended 5 interdisciplinary team meetings weekly to discuss patient care and collaborative planning.
  • Assisted in relaying information to patient families about daily activities, progress, and care plans.

Clinical Staff Support

Village Medical
10.2020 - 04.2023
  • Noted physician orders in chart and completed directed actions.
  • Performed routine office tasks necessary for office operation and presentation.
  • Work with 12 physicians on staff to facilitate clinical office visits.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Carried out day-day-day duties accurately and efficiently. Including point of care testing and phlebotomy.
  • Supported office operations by expertly handling administrative needs.
  • Collaborated with physician to verify capture of care coordination billable minutes.
  • Communicated medical need for patient visits to scheduling department.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Office Lead- Coordinator/Administrative

Oakbend Medical Group
03.2019 - 03.2020
  • Managed office staff
  • Managed weekly reports for physicians
  • Coordinate patient care for facilities and group homes
  • Coordinate meetings for physicians and pharmaceutical reps
  • Processed 10 to 20 referrals for patient care management
  • Responsible for time keeping
  • Performed weekly analysis reports for upper management
  • Patient care follow up management and education
  • Billing
  • Problem solving.

Patient Care Coordinator- Medical Assistant

Deans Professional Services
11.2018 - 03.2019
  • Answered over 50 phone calls daily
  • Referral management coordination
  • Fax medical records request
  • Coordinate for hospice care and group homes
  • Manage DME supply orders
  • Process insurance authorizations for procedures
  • Medication refill requests
  • Schedule appointments
  • Arrange meetings for drug representatives.

Patient Care Coordinator

Baylor College of Medicine
10.2013 - 08.2018
  • Patient follow up management
  • Obtain records, disks, and films for new patient appointments
  • Scheduling for tests and procedures
  • Phlebotomy for research studies
  • Injections for chemotherapy patients
  • Coordinate for hospice care and other facilities
  • Triage telephone calls
  • Assist with NP's for chemotherapy teaching
  • Verify insurance for prior authorizations for chemo drugs.

Medical Assistant

Methodist Hospital
03.2013 - 09.2013
  • Room patients for physicians on staff
  • Vital Signs
  • Telephone and triage calls
  • Assist with procedures in clinic
  • Quick care Clinic /Insurance verification/Cash Drawer
  • Patient refill requests
  • Point of care lab testing
  • Lab orders
  • Supply Management
  • Epic experience, Q4 Vital signs
  • Responsible for platelet and blood pick up
  • Glucose testing
  • Supply management
  • Transporting patients to MRI and Stat procedures
  • Data input for EMR.

Medical Assistant

MD Anderson Cancer Hospital
04.2008 - 03.2013
  • Room patients for six physicians on staff
  • Obtain vitals
  • Telephone triage calls
  • Appointment reminder calls
  • Transport patients to emergency room
  • Assist in treatment room for outpatient procedures
  • Responsible for cleaning exam rooms.

Medical Assistant

Diabetes America
06.2007 - 03.2008
  • Input confidential patient information into the EMR system
  • Answer phones calls in a timely manner
  • Responsible for patient refill requests
  • Place patients in exam rooms
  • Process lab requisitions
  • Phlebotomy
  • Glucose monitoring
  • Vital Signs.

Account Processor

St. Paul Travelers Insurance
08.2003 - 05.2006
  • Executed a large volume of policy adjustments and applications
  • Successfully resolved client issues and inquiries while maintaining company standards.

Medical Records Assistant

Memorial Hermann Hospital
03.2001 - 08.2003
  • Answer a high volume of phone calls daily, in a timely and efficient
  • Manner
  • Assist patients with hospital records, billing statements, and other
  • Pertinent information
  • Use hospital's database, spreadsheets, and other software programs to EMR

Education

Basics Some College -

Savannah State University
Savannah, GA

CPR Certified OSHA Certified HIPPA -

GED -

Willowridge High School

Bachelor Of Social Work - Social Work

Walden University
11.2024

Medical Assistant Certificate A 900-hour course comprised of theoretical and practical applications of essential medical assisting. -

Sanford-Brown Institute
Houston, TX
2007

Skills

  • Client advocacy
  • Mental health assessment
  • Behavioral management

  • Child welfare expertise
  • Case documentation
  • Referral coordination
  • Patient counseling
  • Emergency response training
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking Abilities
  • Organizational skills
  • Excellent communication
  • Documentation skills
  • Motivational interviewing
  • Case management

Certification

CPR Certified OSHA Certified HIPPA Administrative Billing CPR Certified

Timeline

Social Work Associate

MD Anderson Cancer Hospital
01.2025 - Current

Internship Student 5

Chelsea Gardens Skilled Nursing Facility
05.2024 - 11.2024

Clinical Staff Support

Village Medical
10.2020 - 04.2023

Office Lead- Coordinator/Administrative

Oakbend Medical Group
03.2019 - 03.2020

Patient Care Coordinator- Medical Assistant

Deans Professional Services
11.2018 - 03.2019

Patient Care Coordinator

Baylor College of Medicine
10.2013 - 08.2018

Medical Assistant

Methodist Hospital
03.2013 - 09.2013

Medical Assistant

MD Anderson Cancer Hospital
04.2008 - 03.2013

Medical Assistant

Diabetes America
06.2007 - 03.2008

Account Processor

St. Paul Travelers Insurance
08.2003 - 05.2006

Medical Records Assistant

Memorial Hermann Hospital
03.2001 - 08.2003

CPR Certified OSHA Certified HIPPA -

GED -

Willowridge High School

Bachelor Of Social Work - Social Work

Walden University

Basics Some College -

Savannah State University

Medical Assistant Certificate A 900-hour course comprised of theoretical and practical applications of essential medical assisting. -

Sanford-Brown Institute

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NeShon Williams