Nesintina Hampton-Graves
Adrian,GA
Summary
Knowledgeable Certified Medical Assistant with exceptional background over 7+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
13
13
years of professional experience
Work History
Certified Medical Assistant
Medical Center Navicent Health
Dublin, GA
07.2022 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Responded to patient callbacks and phone-in prescription refill requests.
Certified Medical Assistant
Optum Healthcare
Dublin, Georgia
10.2015 - 07.2022
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Measured vital signs and took medical histories to prepare patients for examination.
- Responded to patient callbacks and phone-in prescription refill requests.
Health Care Aide
Caring Companions LLC
Dublin, Georgia
06.2010 - 06.2011
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Tracked and reported clients' progress based on observations and conversations.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Helped residents walk with or without self-help devices.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Education
Associate of Science - Health Administration
University of Phoenix
Tempe, AZ12.2015
Diploma - Medical Assisting
Oconee Fall Line Technical College
Dublin, GA12.2012
Certificate - Nursing Assistance
Heart of GA Tech
Dublin, GA09.2010
High School Diploma -
Miami Carol City Senior High School
Miami Gardens, FL06.1998
Skills
- Clinical Applications
- Needs Assessments
- Patient Documentation
- Specimens Collection and Processing
- Vital Sign Monitoring
- Inventory and Supply Management
- Patient Assessments
- Medical Terminology
- Patient Scheduling
- HIPAA Compliance
- First Aid
- CPR
- Electrocardiography (EKG)
Timeline
Certified Medical Assistant
Medical Center Navicent Health
07.2022 - Current
Certified Medical Assistant
Optum Healthcare
10.2015 - 07.2022
Health Care Aide
Caring Companions LLC
06.2010 - 06.2011
Associate of Science - Health Administration
University of Phoenix
Diploma - Medical Assisting
Oconee Fall Line Technical College
Certificate - Nursing Assistance
Heart of GA Tech
High School Diploma -
Miami Carol City Senior High School
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