Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nesma Abdelaziz

ESE Instructional Assistant
New Port Richey

Summary

Detail-oriented professional with over 10 years of experience in administrative support, customer relations, and healthcare management. Skilled in digital recordkeeping, client communication, and managing multiple tasks independently. Proven ability to maintain accuracy under pressure and deliver exceptional support in remote and onsite environments. Seeking a remote position to leverage strong organizational and multitasking skills.

Overview

11
11
years of professional experience
2
2
Languages

Work History

ESE Instructional Assistant

Longleaf Elementary School
10.2023 - Current
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Supported student learning objectives through personalized and small group assistance.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Implemented behavior management techniques to maintain a positive and focused learning environment.
  • Maintained safety and security by overseeing students in recess environments.
  • Supervised extracurricular activities to provide students with opportunities to explore interests and develop new skills.

Data Entry & Customer Relationship Specialist

HI Cabinetry
02.2021 - 12.2022
  • Entered and updated customer orders, invoices, and contact information in company database
  • Managed client communications, addressing inquiries and coordinating project timelines
  • Maintained data accuracy and confidentiality across all records
  • Assisted with invoicing and scheduling to support smooth office operations
  • Enhanced customer satisfaction by providing timely and professional support
  • Provided excellent customer service and provided answers to client questions within set standards.
  • Worked with multiple screens and programs to resolve customer issues.

Pharmacy Manager

Khosous Public Hospital
05.2014 - 12.2018
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Trained pharmacy interns and newly hired pharmacy technicians.

Education

Bachelor of Science - Pharmaceutical Sciences

Misr University For Science & Technology
Cairo Egypt
05.2001 -

Skills

Small group instruction

Empathy and patience

Classroom management

Instructional techniques

Computer skills

  • Microsoft Office (Word, Excel, Outlook)
  • Google Workspace (Docs, Sheets)
  • Basic CRM proficiency
  • Typing proficiency: 60 WPM
  • Remote collaboration tools (Zoom, Slack)
  • Data entry and document management

Timeline

ESE Instructional Assistant

Longleaf Elementary School
10.2023 - Current

Data Entry & Customer Relationship Specialist

HI Cabinetry
02.2021 - 12.2022

Pharmacy Manager

Khosous Public Hospital
05.2014 - 12.2018

Bachelor of Science - Pharmaceutical Sciences

Misr University For Science & Technology
05.2001 -
Nesma AbdelazizESE Instructional Assistant
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