Nesrin Rezkalla
Forth worth
Summary
Dynamic professional with diverse experience in customer service and technical roles. Known for implementing improvements based on client feedback, fostering collaboration, and ensuring high-quality outcomes in every task.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Uber Driver
Uber
Fort Worth, TX
12.2023 - Current
- Navigated routes efficiently to ensure timely passenger pickups and drop-offs.
- Demonstrated exceptional customer service by addressing passenger inquiries and concerns promptly.
- Monitored ride ratings and feedback, implementing improvements based on customer experiences.
Hardware Technician
GameStop
Grapevine, TX
10.2021 - 10.2023
- Diagnosed hardware malfunctions using diagnostic tools and software.
- Assembled and tested electronic components to ensure optimal performance.
- Conducted thorough testing of repaired devices to guarantee adherence to quality standards.
Driver
Uber
09.2019 - 11.2021
- Navigated routes efficiently to ensure timely passenger pickups and drop-offs.
- Demonstrated exceptional customer service by addressing passenger inquiries and concerns promptly.
- Monitored ride ratings and feedback, implementing improvements based on customer experiences.
Home Care Aide
Quality Health Care
Queens, NY
10.2016 - 08.2019
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored and recorded patient vital signs and health status accurately.
- Collaborated with healthcare professionals to develop personalized care plans.
Paraprofessional Aide
St. Mark School
Beni Suef, Egypt
09.2009 - 02.2012
- Supported classroom activities by assisting teachers in lesson preparation and student engagement.
- Facilitated small group instruction to reinforce learning objectives and improve student comprehension.
- Monitored student behavior and provided guidance to maintain a positive learning environment.
Education
High School Diploma -
Girl's Commercial School
Beni Suef, Egypt08-2008
Skills
- Classroom assistance
- Transportation assistance
- Emotional support
- Hardware repair
- Client documentation
- Meal preparation
Certification
- HHA - Home Health Aide
Languages
Arabic
Native or Bilingual
Timeline
Uber Driver
Uber
12.2023 - Current
Hardware Technician
GameStop
10.2021 - 10.2023
Driver
Uber
09.2019 - 11.2021
Home Care Aide
Quality Health Care
10.2016 - 08.2019
Paraprofessional Aide
St. Mark School
09.2009 - 02.2012
High School Diploma -
Girl's Commercial School