Nestor Correa
Lutz,FL
Summary
Knowledgeable Healthcare professional with strong background in clinic administration and team leadership. Successfully managed daily operations, ensuring smooth workflow and high patient satisfaction. Demonstrated ability to train staff and implement effective protocols.
Overview
11
11
years of professional experience
Work History
Dental Clinic Supervisor
US Army Dental Clinics
08.2023 - Current
- Prioritize workplace safety by instituting protocols for infection control measures as well as equipment maintenance and proper storage.
- Facilitate seamless transitions between departments for patients requiring specialized care or referral services.
- Deliver effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Develop and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Attend regular meetings with main clinic administrators to discuss clinic operations and policies.
Army Reserve Administrator
7222nd Medical Support Unit
07.2022 - 08.2023
- Government Credit Card holder, make orders and ensure the payments are made on time
- Coordinate lodging for soldiers and maintain monthly file records once bills are paid
- Coordinate and conduct drug-testing urinalysis and ensure proper documentation is filled accurately
- Conduct quarterly drug abuse training to further awareness and drug prevention
- Maintain and update spreadsheet tracker of soldiers quarterly and yearly trainings such as HIPPA, Cyber Awareness, Anti-terrorism, etc
- Maintain and update spreadsheets that indicates soldiers’ medical readiness
- Maintain the arms room with over $100k worth in weapons inventory with Zero losses by ensuring proper sign-out and inspecting upon return of the weapons
Advanced Medical Support Assistant
Department of Veterans Affairs
04.2021 - 07.2022
- Managed high call volume, addressing patient inquiries and concerns with professionalism and empathy.
- Collaborated with interdisciplinary teams to optimize patient care and facilitate seamless transitions between departments.
- Streamlined front desk operations for improved workflow and reduced wait times.
- Provided exceptional customer service to patients, visitors, and colleagues, fostering a welcoming environment at all times.
- Supported efficient office operations through proficient handling of administrative tasks such as filing, data entry, and record maintenance.
- Maintained strict compliance with HIPAA regulations, ensuring the protection of sensitive patient information.
Logistics Coordinator
JS Road Dispatch, LLC
10.2019 - 04.2021
- Find and schedule available loads for the empty (or soon to be empty) trucks owned by private owners
- Negotiate load rates with freight brokers based on drivers’ routes and time availability
- Manage driver resource by working closely with truck drivers to meet important transport deadlines
- Review and prepare contracts and set up packets, including broker’s contact information, payment terms, Certificate of insurance, tax documents, and motor carrier authority
- Create and process customer invoice including contact, pickup and delivery locations and payment information
Dental Platoon Sergeant
US Army Reserve Center
08.2013 - 09.2019
- Assisted in the development and execution of realistic training scenarios simulating battlefield injuries, honing both individual proficiencies and collective teamwork capabilities within the unit.
- Contributed to the overall health of unit members through conducting routine medical evaluations, immunizations, and preventive healthcare measures.
- Trained and mentored personnel in combat operations and tactics.
- Handled administrative requirements, maintained records and submitted operational reports.
Education
Bachelor of Science - Interdisciplinary Studies, Concentration in Business and Psychology
Keiser University
Tampa, FL10.2017
Skills
- Microsoft Proficient (Word, Excel, Power Point)
- Strong interpersonal competence
- Clinical leadership
- HIPAA compliance
- Effective communication
- Training and mentoring
- Clinical safety
- Operations oversight
- Staff supervision
Professionalachievements
Basic Combat Infantry Training, Military Dental Technician Training, Primary Leadership Development Course, Army Substance Abuse Unit Prevention Course, Bronze Star (Operation Iraqi Freedom), Combat Action Badge, Army Commendation Medal, Army Good Conduct Medal, Global War on Terrorism Expeditionary Medal
Languages
Spanish
Native or Bilingual
Timeline
Dental Clinic Supervisor
US Army Dental Clinics
08.2023 - Current
Army Reserve Administrator
7222nd Medical Support Unit
07.2022 - 08.2023
Advanced Medical Support Assistant
Department of Veterans Affairs
04.2021 - 07.2022
Logistics Coordinator
JS Road Dispatch, LLC
10.2019 - 04.2021
Dental Platoon Sergeant
US Army Reserve Center
08.2013 - 09.2019
Bachelor of Science - Interdisciplinary Studies, Concentration in Business and Psychology
Keiser University
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