Ness Vargas
Denver,CO
Summary
Kindness-driven and detail-oriented fulfillment manager, fluent in Spanish with a background in mental health counseling.
Overview
15
15
years of professional experience
Work History
Freelance Transcriber and AI Editor
Self-Employed
03.2024 - 07.2024
- Transcribed and edited complex audio recordings
- Edited AI-generated transcripts, correcting grammar, formatting, and terminology
- Worked independently and managed time to meet strict deadlines
- Maintained confidentiality and security of recordings and transcripts
Fulfillment Manager
Howdy
10.2023 - 02.2024
- Managed end-to-end fulfillment process for B2B corporate gifting campaigns, from item sourcing to delivery
- Developed and implemented comprehensive project timelines
- Designed kit layouts, optimizing both visual presentation and fragile item safety
- Organized and managed team tasks using Asana
- Sourced and purchased products and packaging materials
- Handled day-to-day shipping and receiving operations
- Tracked and monitored outgoing shipments, providing regular updates and resolving issues proactively
- Worked closely with creative, sales, and events departments to coordinate and execute successful campaigns
Fulfillment Specialist
Howdy
08.2021 - 10.2023
- Styled, prepared, and packaged gift kits, ensuring consistent quality and presentation
- Organized and managed inventory, both physically and using Finale software
- Received, unpacked, and inspected incoming deliveries
- Shipped kits domestically and internationally through UPS, FedEx, and USPS
Administrative Assistant
Electrochroma Colour Labs
05.2021 - 08.2021
- Performed a range of clerical duties, supporting the daily operations of a small LED light company
- Conducted research to aid in the development of new product iterations
- Contributed to copywriting and content development for the company's website and social media campaigns.
Warehouse and Inventory Manager
Upstairs Circus
09.2020 - 03.2021
- Managed daily warehouse operations serving five Upstairs Circus retail locations across the US
- Fulfilled orders for retail stores, anticipating inventory needs and keeping locations stocked
- Maintained relationships with vendors and store managers across locations
- Assembled physical goods into project kits and prepared all materials for shipment
- Coordinated and managed weekly shipping of items
Production Coordinator
Upstairs Circus
01.2020 - 09.2020
- Led recruiting, hiring, training, and scheduling of fulfillment staff
- Delegated and managed daily staff duties
- Oversaw daily production and improved efficiency of work processes
- Fulfilled shipment orders for Upstairs Circus retail stores
- Purchased raw materials and maintained relationships with vendors
Production Assistant
Upstairs Circus
05.2018 - 01.2020
- Assembled raw materials into project kits for distribution to retail store locations
- Picked and packed orders for shipment
- Maintained and organized inventory, ensuring accurate stock levels, efficient storage, and easy retrieval of items
- Received and inspected incoming shipments, verifying contents against purchase orders
Freelance Transcriber
Self-Employed
02.2015 - 05.2018
- Transcribed audio files across diverse subjects, including entertainment industry interviews and medical lectures
- Performed research on topics to ensure accuracy and reliability of transcripts
- Delivered high-quality transcripts under tight deadlines while maintaining confidentiality and adherence to industry-specific guidelines.
Research Assistant
The Alliance Lab, Florida Atlantic University
11.2011 - 04.2015
- Conducted research on the emotional exchanges and dynamics within therapeutic relationships
- Performed behavioral coding of emotions exhibited by clients and therapists during therapy sessions at the university's counseling center
- Developed and implemented research study designs
- Led weekly training sessions for team members, ensuring consistency and accuracy in research methods and collection
Intern Therapist
Faulk Center for Counseling
01.2014 - 06.2014
- Provided one on one mental health counseling services with focus on client-centered therapy and cognitive behavioral therapy
- Conducted comprehensive intake assessments and collaborated with staff to develop and implement effective treatment plans
- Co-facilitated weekly group therapy sessions for adults, seniors, and children
- Led social skills development groups for students on-site at a local elementary school
Lab Manager
Visual Mind Lab, Florida Atlantic University
01.2010 - 01.2013
- Conducted psychology research focused on visual perception
- Supported research teams with clerical tasks and the coordination of experiments
- Recruited, trained, and managed a team of undergraduate assistants
- Played a key role in conceptualizing, designing, and implementing research experiments
Server
Masamune Japan
04.2009 - 11.2010
- Served food and beverages and cultivated warm relationships with guests
Education
57 of 60 Credits Towards Master of Education - Clinical Mental Health Counseling
Florida Atlantic University
Boca Raton, FLBachelor of Arts - Psychology
Florida Atlantic University
Boca Raton, FL01.2010
Skills
- Shipping and Receiving
- Project Management
- Attention to Detail
- Data Formatting
- Inventory Management
- Order Purchasing
- Interpersonal Communication
- Confidentiality
Languages
English
Spanish
Timeline
Freelance Transcriber and AI Editor
Self-Employed
03.2024 - 07.2024
Fulfillment Manager
Howdy
10.2023 - 02.2024
Fulfillment Specialist
Howdy
08.2021 - 10.2023
Administrative Assistant
Electrochroma Colour Labs
05.2021 - 08.2021
Warehouse and Inventory Manager
Upstairs Circus
09.2020 - 03.2021
Production Coordinator
Upstairs Circus
01.2020 - 09.2020
Production Assistant
Upstairs Circus
05.2018 - 01.2020
Freelance Transcriber
Self-Employed
02.2015 - 05.2018
Intern Therapist
Faulk Center for Counseling
01.2014 - 06.2014
Research Assistant
The Alliance Lab, Florida Atlantic University
11.2011 - 04.2015
Lab Manager
Visual Mind Lab, Florida Atlantic University
01.2010 - 01.2013
Server
Masamune Japan
04.2009 - 11.2010
57 of 60 Credits Towards Master of Education - Clinical Mental Health Counseling
Florida Atlantic University
Bachelor of Arts - Psychology
Florida Atlantic University
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