Nesshell Rainford
Deer Park
Overview
11
11
years of professional experience
Work History
Accounts Receivable Specialist /Accounting Associate
Group One LTD
Farmingdale
08.2022 - Current
- Process cash receipts and entry into general ledger
- Perform daily check deposits and maintain accurate financial records
- Reconcile accounts receivable, customer deposits/deferred revenue, and month-end bank activity/bank reconciliation
- Prepare and distribute statements and aging reports
- Support month-end and fiscal-year close activities including journal entries, reconciling the accounts receivable detail to the monthly balance sheet, and various variance analysis.
- Monitor past-due accounts using Epicor and partner with sales and operations to resolve discrepancies
- Communicate credit risk concerns and uncollectible accounts to the CFO and assist with action plans
- Manage credit applications, reference requests and assist with determining customer's credit worthiness
- Create, distribute, and manage credit card processing links
- Maintain sales tax compliance and exemption certificates using Avalara.
- Administer supplier portals (Ariba, Coupa, Amazon Payee Central, Bill.com)
- Approve order released and manage credit clearance for shipments
- Support annual audits and respond to auditor inquiries related to AR
- Resolve payment discrepancies, pending RMA & rebate credits, and unallocated receipts
- Prepare monthly collection reports and maintain organized digital financial records and documentation
- Build strong customer relationships to drive timely collections
- Identify opportunities to streamline AR processes and improve efficiency
- Provide cross-functional backup support within the accounting team
Accounts Receivable / Customer Service
Worldwide Business Research USA
NYC
11.2015 - 06.2022
- Enter, process and email invoices to sponsors and exhibitors on a daily basis.
- Manage and collect payment on over 1200 sponsorship clients and over 18 million in revenue per year.
- Manage client relationships and ensure client satisfaction.
- Monitor client account details for non-payment or delayed payments.
- Develop detailed reports of aging and past due accounts to senior management.
- Accept and sort/distribute incoming mail and packages; send client invoices through Fedex/USPS; collect check payments, input them into the database before sending to staff accountant.
- Serve as a point of contact for sponsors and vendors regarding W-9s, Vendor/Supplier relationships, Bill.com, payment processing, and regular inquiries.
- Communicate with conference attendees or potential conference attendees or sponsors via phone, email or live chat (intercom).
- Total past due invoices bi-weekly, and create analysis reports via excel and report to Director of Sponsorship, VP of Sales, and Financial Controller.
- Analyze accounts and discover discrepancies and resolve all variances promptly.
- Initiate collection proceedings against accounts past-due more than 90 days.
- Ability to enter all sponsorship orders in the database in a timely fashion and invoice clients within 24 hours of the countersigned contract being received.
- Submit invoices against PO numbers on supplier websites such as: Oracle iSupplier, OpenInvoice, Coupa Software, SAP Ariba, Bill.com, etc.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Served as primary contact for all maintenance, mailing, shipping, supply management, equipment oversight, bill processing, and errands.
- Worked closely with HR to ensure adherence to and updates of office policies.
- Streamlined office operations and procedures to enhance efficiency and productivity.
- Manage relationships with vendors, service providers, building management, ensuring that all items are invoiced and paid on time.
- Process and submit work order requests through Building Mgmt system.
- Manage contract and price negotiations with office vendors, service providers and contractors.
- Perform review and analysis of special projects and keep the management properly informed.
- Monitor and maintain office supplies inventory.
Office Administrator/ Office Manager
Worldwide Business Research USA
03.2019 - 02.2022
- Served as point person for maintenance, mailing, shipping, and supplies management.
- Organized office operations and procedures to enhance efficiency.
- Managed vendor relationships, ensuring timely invoicing and payments.
- Processed work order requests through Building Management system.
- Conducted contract negotiations with vendors and service providers.
- Monitored special projects, providing management with regular updates.
- Maintained inventory of office supplies to prevent shortages.
- Planned and controlled budgets for contracts, equipment, and supplies.
Client Coordinator
FrontStreet Facility Solutions, Inc
02.2015 - 11.2015
- Provided service to 100+ Clients and managed 1000+ technicians.
- Responsible for providing superior customer service to our clients within timely and efficient time frames.
- Ensured vendors are reputable, reliable and in compliance with insurance regulations before going to work-sites.
- Track any returned damaged inventory.
- Created and maintained spreadsheets using Excel functions and calculations to develop reports and lists.
- Properly routed agreements, work orders, contracts and invoices.
Education
Bachelor Of Science (B.S.) - Business Administration
Thomas Edison State University
Trenton, NJ06.2017
Associate In Arts (A.A.) -
CUNY Kingsborough
NYSkills
- Account reconciliation
- Cash management
- Customer relationship management
- Vendor management
- Microsoft Excel
- Credit and collections
- Customer service support
- Audit procedures
Timeline
Accounts Receivable Specialist /Accounting Associate
Group One LTD
08.2022 - Current
Office Administrator/ Office Manager
Worldwide Business Research USA
03.2019 - 02.2022
Accounts Receivable / Customer Service
Worldwide Business Research USA
11.2015 - 06.2022
Client Coordinator
FrontStreet Facility Solutions, Inc
02.2015 - 11.2015
Bachelor Of Science (B.S.) - Business Administration
Thomas Edison State University
Associate In Arts (A.A.) -
CUNY Kingsborough