Nessia Dillard
Phoenix,Arizona
Summary
Career Profile – Experienced automotive repair, warehouse, and clerical administrator with a strong history of performing above expectations. Extensive knowledge and experience working with warehousing, distribution, and back-office processes. Focus on understanding areas of opportunity and taking initiative to find ways to provide value to both my company and my customers and clients. Motivated to continue to learn and advance in an organization. ____________________________________________________________________________________ Professional Strengths General Automotive Repair Team Communication Clerical Administration Able to Work Flexible Hours Warehouse Operations Reliable and Dependable Leadership Ability Organization and Multi-Tasking
Overview
7
7
years of professional experience
Work History
Delivery Driver
Final Mile Delivery
01.2022 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Forklift Operator
ProLogistix Staffing Agency-UPS Mail Innovations
03.2021 - 07.2021
- TSA Certified for loading air cargo mail - Unloading and Loading trailers with electric sit-down forklift - Put away, retrieve materials as needed and other duties as assigned by manager - Operated double electric pallet jack
Order Puller
ProLogistix Staffing Agency, PetSmart Distribution Center
12.2020 - 03.2021
- Operated double electric pallet jack with Vocollect headset to pull orders - Built pallets - Dropped pallets off at loading dock for shipping
Machine Operator
T.R.C. STAFFING TEMP AGENCY, GEMALTO
01.2017 - 01.2018
- Emboss Credit Cards placing all data on front of cards - Trouble shoot machine to ensure correct data is placed on cards - Run insertion machine placing cards with envelopes before shipping
Education
Certificate OSHA Forklift Academy -
2017
Associate of Applied Sciences - General Automotive Computer Information Systems Edison
Monroe Community College, Technical & Occupational Education Center
2005
Class 1-7 Powered Industrial Truck -
1999
Skills
- Computer Skills:
- Microsoft Word, Excel, PowerPoint, E-mail, Outlook
- Equipment Operation
- GPS Navigation
- Order Verification
- Mileage Tracking
- Quality Assurance
- Load Balancing
- Cargo Handling
- Vehicle Maintenance
- Teamwork and Collaboration
- Punctual and Reliable
- Positive Attitude
- Customer Service
- Valid Driver's License
- Language Fluency
- Pre-Trip and Post-Trip Inspections
- Attention to Detail
- Order Picking and Processing
- Vehicle Inspections
- Safe Driving
- Map Reading and Navigation Skills
- Forklift Operation
- Dependable and Reliable
- Stocking and Inventory
- Vehicle Inspection
- Vehicle Cleaning and Maintenance
- Adaptability
- Load Securing
- Loading and Unloading
- Professionalism
- Liftgate Operation
- Freight Loading
- Vehicle Loading
- Merchandise Restocking
- Vehicle Safety and Maintenance
Timeline
Delivery Driver
Final Mile Delivery
01.2022 - Current
Forklift Operator
ProLogistix Staffing Agency-UPS Mail Innovations
03.2021 - 07.2021
Order Puller
ProLogistix Staffing Agency, PetSmart Distribution Center
12.2020 - 03.2021
Machine Operator
T.R.C. STAFFING TEMP AGENCY, GEMALTO
01.2017 - 01.2018
Certificate OSHA Forklift Academy -
Associate of Applied Sciences - General Automotive Computer Information Systems Edison
Monroe Community College, Technical & Occupational Education Center
Class 1-7 Powered Industrial Truck -
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