Nestor Carrasco
1708 W Rain Hobbs
Summary
Customer-oriented Store Manager offering over 8 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
14
14
years of professional experience
Work History
911 Dispatcher
Lea County Communications Authority
10.2025 - Current
- Monitored incoming emergency calls, assessing urgency and dispatching appropriate response units.
- Coordinated communication between first responders and callers, ensuring clear information flow during critical incidents.
- Utilized computer-aided dispatch (CAD) systems to track vehicle locations and optimize response times.
- Trained new dispatch personnel on protocols, procedures, and use of communication equipment for effective operations.
Store Manager
Rent A Center Warehouse & Retail Store
01.2016 - 10.2025
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Resolved customer complaints in a timely manner.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Prepared monthly reports on sales figures, expenses, profits.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Monitored employee performance and identified performance gaps for corrective action.
- Monitored inventory levels and placed orders to restock shelves.
- Maintained accurate records of employee performance reviews.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Box Room Operator
National Beef Packing Company
04.2014 - 12.2015
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Learned and followed safety and emergency procedures.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Maintained production and quality documentation.
- Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
- Taught new employees machine operation techniques and important business procedures.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Documented daily production results accurately and completely.
- Checked control panel and gauges during equipment operation.
Farrowing Technician
Seaboard Farms
06.2012 - 03.2014
- Repaired damaged fences and enclosures around farrowing areas to maintain safety standards.
- Transported animals safely within facility grounds using appropriate equipment such as wheelbarrows.
- Administered oral fluids or electrolytes to dehydrated animals as needed.
- Provided medical care for pigs including administering medications, vaccinations, castration and de-horning as needed.
- Identified sick or injured piglets, isolated them from the rest of the litter and monitored their progress until recovered or euthanized if necessary.
- Performed daily checks on newborn piglets to ensure they were nursing properly, had access to food and water, and were healthy.
Education
Associate of Science - Criminal Justice
Seward County Community College
Liberal, KS05-2013
High School Diploma -
Liberal Sr High School
Liberal, KS05-2010
Skills
- Report Generation
- Team Development
- Customer Service Management
- Risk Management
- Payroll Management
- Store Merchandising
- Employee Training
- Supply Ordering
- Loss Prevention
- Shift Scheduling
- Retail Inventory Management
- Store Operations Oversight
- Inventory Control
- Employee Scheduling
- Recruitment and Hiring
- Team Leadership
- Advertising and Marketing
- Store Opening and Closing Procedures
Timeline
911 Dispatcher
Lea County Communications Authority
10.2025 - Current
Store Manager
Rent A Center Warehouse & Retail Store
01.2016 - 10.2025
Box Room Operator
National Beef Packing Company
04.2014 - 12.2015
Farrowing Technician
Seaboard Farms
06.2012 - 03.2014
Associate of Science - Criminal Justice
Seward County Community College
High School Diploma -
Liberal Sr High School