Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nestor Finol

Gainesville,GA

Summary

Dynamic professional with a proven track record at PDVSA, excelling in data integrity and compliance. Skilled in technical analysis and problem-solving, I enhanced data accuracy through innovative validation processes. A collaborative team player, I fostered a culture of accountability, ensuring seamless operations and improved decision-making across departments.

Overview

32
32
years of professional experience

Work History

Sales Associate

DEPEHA SAC
09.2018 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Data Integrity Analyst

PDVSA
06.2006 - 03.2018
  • Conducted regular audits to ensure ongoing compliance with industry standards and best practices.
  • Developed comprehensive documentation for all data-related processes, ensuring consistency across teams.
  • Collaborated with IT teams to develop more secure data storage solutions, reducing risk of breaches.
  • Streamlined data management systems for increased efficiency and improved decisionmaking.
  • Partnered with department representatives to check different datasets.
  • Enhanced data accuracy by implementing new validation processes and procedures.
  • Checked legacy systems for redundancies and performed merges, unmerges and other types of corrects to resolve issues.
  • Educated team members on the importance of data integrity, fostering a culture of accountability and accuracy.

Technology Lead

SUFICA
01.2001 - 05.2006
  • Led cross-functional teams to successfully deliver complex technology projects within agreed timeframes and budgets.
  • Collaborated with stakeholders to define technical requirements, ensuring alignment with business objectives.
  • Increased team productivity through effective collaboration, clear communication, and regular progress updates.
  • Streamlined software development process with the introduction of Agile methodologies, resulting in faster project completion times.
  • Troubleshot complex issues impacting systems performance, applying root cause analysis techniques to prevent future occurrences.
  • Designed documentation protocols and standard operating practices to unify technology management efforts across company.
  • Provided mentorship to junior team members, fostering professional growth and strong work ethics in the workplace.

Programmer Analyst

Seguros La Occidental
03.1995 - 09.2000
  • Provided ongoing support for users experiencing issues or requiring assistance with application functionality.
  • Contributed to successful project completion with effective time management and prioritization skills, meeting tight deadlines consistently.
  • Provided technical support using knowledge of complex technology to solve problems and support new projects.
  • Collaborated with cross-functional teams to ensure seamless integration of new features into existing applications.
  • Identified opportunities for process improvement within the development team, implementing changes that led to increased efficiency and collaboration among members.
  • Improved software efficiency by identifying and resolving programming errors in existing systems.
  • Responded to and remedied critical issues to limit downtime.
  • Updated documentation with project deviations to capture changes.
  • Identified causes of issues within applications and determined which modifications needed to be made.
  • Maintained existing applications and designed and delivered new applications.
  • Facilitated knowledge transfer among team members by creating comprehensive technical documentation for developed solutions.

Console Operator

Seguros Carabobo
02.1991 - 11.1994
  • Collaborated with cross-functional teams to troubleshoot complex problems, ensuring seamless operations in the data center.
  • Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
  • Maintained a safe working environment by adhering to established health and safety protocols during console operations.
  • Observed and reported suspicious activities and persons.
  • Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
  • Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
  • Collaborated with team members to develop strategies for improving overall console performance and functionality.
  • Demonstrated adaptability by quickly learning new systems as they were introduced into the work environment.
  • Acted as a reliable point of contact for external partners, addressing queries and providing information on console operations as needed.
  • Increased productivity through efficient management of multiple tasks on various consoles simultaneously.
  • Reduced downtime by troubleshooting and resolving technical issues promptly, ensuring smooth console operations.
  • Enhanced system efficiency by monitoring and maintaining console operations for optimal performance.
  • Improved communication between departments by providing timely updates on console status and potential issues.

Education

Bachelor of Science - Engineering

Dr. Jose Gregorio Hernandez University
Maracaibo, VE
11-2015

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem diagnosis
  • Code review
  • Technical analysis
  • Programming
  • Web application development
  • Program revision documentation
  • Proficient in PHP, JavaScript
  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Warehouse safety
  • Loading and unloading
  • Clear communication
  • Attention to detail
  • Problem-solving
  • Sorting and labeling
  • Material handling
  • Team collaboration

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Sales Associate

DEPEHA SAC
09.2018 - 06.2023

Data Integrity Analyst

PDVSA
06.2006 - 03.2018

Technology Lead

SUFICA
01.2001 - 05.2006

Programmer Analyst

Seguros La Occidental
03.1995 - 09.2000

Console Operator

Seguros Carabobo
02.1991 - 11.1994

Bachelor of Science - Engineering

Dr. Jose Gregorio Hernandez University