Nestor Flores

•     Maintain the integrity of the payroll system by processing individual employee timecards and ensuring accurate payroll data.

•     Process data for financial tracking and forecasting to assist with planning and resource allocation.

•     Notify leaders of employee attendance occurrences and maintain accurate attendance records.

•     Reconcile and approve timecard exceptions in accordance with company policies.

•     Perform additional administrative duties as assigned to support overall operations.

•     Resolved guest complaints regarding services and styles, ensuring customer satisfaction.

•     Marketed and distributed business cards to attract new clients.

•     Consistently received positive feedback from clients, building lasting relationships.

•     Maintained certifications and implemented safety measures to minimize risks of infection and injury.

•     Loaded and offloaded luggage and cargo, ensuring timely transportation to various airport locations.

•     Distributed necessary paperwork to flight crews, including fuel slips, load plans, cargo manifests, and flight releases.

•     Marshaled and performed pushback operations for aircraft.

•     Prepared weight and balance forms, ensuring accurate input of commodity codes and weights into the data system.

•     Provided essential aircraft services, including lavatory and potable water servicing, deicing, aircraft grooming, and security searches.

•     Operated multiple types of ground support equipment, including belt-loaders, tugs, air-start units, bag carts, lavatory carts, and deicing trucks.

•     Managed daily cash handling procedures and ensured accuracy in closing and opening reports.

•     Answered client calls and scheduled appointments, ensuring optimal client service.

•     Built strong client relationships through consistent delivery of high-quality services.

•     Provided customer service that ensured client satisfaction and loyalty.

•     Conducted vehicle inspections to ensure safety and efficiency.

•     Delivered packages to recipients and obtained necessary signatures.

•     Developed excellent communication and teamwork skills through interaction with dispatchers and management.

•     Assisted in the center as needed during non-delivery times.

•     Delivered top-tier customer service in ticketing and concessions.

•     Ensured cleanliness and orderliness of theaters during and after shows.