Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Knowledgeable in office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
2
2
years of professional experience
Work History
Records Site Clerk
Valley High School
03.2023 - Current
Maintain accuracy of student records by verifying accuracy of data in records.
Update student records with new information.
Enroll new students
Withdraw students
Engage in daily communications with Registrar and identified tasks or documents that required urgency.
Follow confidentially regulations to maintain privacy.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Contact document requestors and obtained additional information required to process document requests.`
Receive and categorized incoming student records request and processed requests from various sites.
Forward documents requiring legal review to Registrar, Counselors, Administration or Support Services to obtain instructions for subsequent document resolution.
Participate in training and other learning opportunities to expand knowledge and assume more responsibilities.
Sort all student records and documents alphabetically and according to dates and significance.
Coordinate with various departments to support cross-functional needs.
Generate reports from database systems to track records.
Transfer inactive records to Inactive records to preserve history.
Transfer student records to various sites.
Process work permits to students joining the work force.
Site Clerk
Santa Ana Unified School District
12.2021 - Current
Serve as receptionist and greeter for administrators, students, staff, and the general public.
Perform clerical work including data entry, typing, filing, faxing, and recording information on a
variety of forms, and records.
Assist the health office, attendance, registrar, office manager, and principals
Promptly receive and forward incoming communications, such as phone calls, and emails to appropriate staff.
Support staff on special assignments or projects.
Process incoming mail and packages,
Confirm appointments, communicated with parents, and update student records.
Respond to inquiries from callers seeking information.
Manage multiple tasks and met time-sensitive deadlines.
Maintain confidentiality of information regarding student, parents, staff, community members.
Maintain visitor log or raptor log to entering and leaving facility for security purposes.
Answer questions and addressed, resolved, or escalated issues to appropriate personal to satisfy student, parent, staff, community members concerns.
Handled assignments independently with good judgement and critical thinking skills.
Helped office staff prepare reports in varies departments.
Education
Associate of Science - Bossiness Administrations
Santa Ana College
Santa Ana, CA
06.2027
High School Diploma -
Laguna Hills High School
Laguna Hills, CA
06.2015
Skills
Clerical Support
Office Management
Administrative Support
Time Management
Organizational Skills
Critical Thinking
Problem-Solving
Customer Service
Most Recent Employment
Santa Ana Unified School District, 12/2021, present, Substitute Site Clerk, Various School Sites, Serve as receptionist and greeter for administrators, students, staff, and the general public. Perform clerical work including data entry, typing, filing, faxing, and recording information on a variety of forms, and records. Assist the health office, attendance, office manager, and principals.
Starbucks, 07/2014, 04/2022, Shift Lead, 20790 Lake Forest Dr, Lake Forest, CA, 92630, Aaron Valdez, (951) 224-7218, Manage a team of six or more. Provide excellent customer service, follow proper HACCP Procedures. Cash Handling experience, work in a fast paced environment. Use proper communication skills. Handle frozen food items and heat to safe temperatures. Use variety kitchen equipment such as knives etc.
References
Matilda Barriga, 1801 S Greenville st, Santa Ana, CA, 92704, Santa Ana Unified School District - Valley High School, (714)241-6410, High School Office Manager, matilda.barriga@sausd.us
Guillermina Lopez, 1801 S Greenville st, Santa Ana, CA, 92704, Santa Ana Unified School District - Valley High School, (714)241-6410, High School Registrar, guillermina.lopez@sausd.us
Jessica Salcedo, 1801 S Greenville st, Santa Ana, CA, 92704, Santa Ana Unified School District - Valley High School, (714)241-6410, High School Assistant Principal, jessica.salcedo@sausd.us
Susan Howell, 1801 S Greenville st, Santa Ana, CA, 92704, Santa Ana Unified School District - Valley High School, (714)241-6410, High School Assistant Principal, susan.howell@sausd.us