Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nestor Hernandez

Round Rock,TX

Summary

Dynamic Front of House Employee at Chick Fil A, recognized for exceptional customer service and a strong work ethic. Proven ability to thrive in high-pressure environments while maintaining cleanliness and organization. Skilled in food safety and adept at problem-solving, ensuring a welcoming atmosphere and enhancing guest satisfaction through attentive service.

Overview

1
1
year of professional experience

Work History

Countertop Installer

Stone Systems International
08.2024 - Current
  • Developed strong relationships with suppliers, securing high-quality materials at competitive prices.
  • Followed specifications for installing new or replacing damaged tile.
  • Reduced project completion time by effectively managing tasks and prioritizing deadlines.
  • Supported sales teams in generating leads through product demonstrations at trade shows and industry events.
  • Updated logs and completed timely job paperwork.
  • Achieved smooth surfaces with correct cuts and skills in polishing materials.
  • Completed accurate, well-aligned and straight work according to job specifications.
  • Prepared for new installations and repair work by removing original materials and debris.
  • Removed old tile, grout and adhesive using chisels and scrapers to clean surface carefully and prepare for new installation.

Front of House Employee

Chick Fil A
03.2024 - 05.2025
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
  • Prepared salads, soups and sandwiches for customers.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Completed milkshakes and ice cream desserts for customers.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Education

Cedar Ridge Highscool
Round Rock, TX
05.2024

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Multitasking and organization
  • Professional appearance
  • Basic math
  • Food safety knowledge
  • Food allergy awareness
  • Order taking
  • Greeting guests
  • Personal hygiene
  • Teamwork and collaboration
  • Cleaning and sanitation
  • Cleaning and organization
  • Cleaning
  • Food running
  • Food safety

Languages

Spanish
Native or Bilingual

Timeline

Countertop Installer

Stone Systems International
08.2024 - Current

Front of House Employee

Chick Fil A
03.2024 - 05.2025

Cedar Ridge Highscool

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Nestor Hernandez