Nestor Maldonado

As a Target Flex Team Member, I excelled in delivering exceptional customer service by assisting guests with their inquiries, locating products, and providing tailored recommendations. I effectively transitioned between various roles, including cashier, sales floor, and stockroom, ensuring smooth operations during busy periods and staffing fluctuations. My duties involved accurately processing transactions, managing returns and exchanges, and upholding rigorous cash handling standards. I also played a key role in stocking shelves, organizing displays, and maintaining visual merchandising standards. By working collaboratively with my team, I contributed to meeting daily operational goals and swiftly addressed customer concerns. Additionally, I participated in inventory management, restocking, and monitoring product levels. My adaptability allowed me to shift seamlessly between tasks based on store needs and management directives, and I consistently incorporated feedback to enhance my performance and foster a positive team environment.

Educated customers, fellow baristas, and self on Starbucks' coffee blends, tea varieties, and pastry options. Fostered individual connections with customers, gathering feedback to guide them in choosing products that best met their preferences. Utilized sampling and upselling techniques to enhance sales opportunities by informing customers about different products. Contributed to achieving store sales goals both as a team member and through proactive self-learning in areas like perfecting drink preparation and understanding product offerings. Adapted quickly to feedback from supervisors by refining sales techniques and promotional strategies, and developed personal sales methods with supervisor approval.