Nestor Martinez-Maldonado
Louisville,KY
Summary
Dynamic and results-driven professional with extensive experience in material handling at McKesson. Proven ability to enhance team performance through effective leadership and training. Skilled in shipping and receiving, with a strong focus on safety and organization. Committed to delivering exceptional customer service while maintaining a positive and collaborative work environment.
Overview
3
3
years of professional experience
Work History
Material Handler
McKesson
Louisville, KY
03.2025 - Current
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Sorted materials for scanning to meet production goals.
- Located materials and supplies by pulling and verifying items on production orders.
Manager
AMERICAN EAGLE
Louisville, KY
12.2023 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Store Associate
Meijer
Louisville, KY
12.2024 - 03.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Cashier Assistant
Best Buy
4251 OUTER LOOP LOUISVILLE KY 40219
10.2024 - 12.2024
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Removed trash, swept, and mopped floors for professional appearance.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
Cashier Assistant
ZAXBY`S
3423 FERN VALLEY RD. LOUISVILLE KY 4023
06.2022 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
Education
High School Diploma -
SOUTHERN HIGH SCHOOL/DEGREE
8260 Preston HWY Louisville KY 4021905-2025
High School Diploma -
LIBERTY HIGH SCHOOL/DEGREE
1281 GILMORE LANE LOUISVILLE KY 4021305-2025
Skills
- Material handling
- Order picking
- Positive attitude
- Package handling
- Attention to detail
- Shipping and receiving
- Customer service
- Teamwork and collaboration
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Material Handler
McKesson
03.2025 - Current
Store Associate
Meijer
12.2024 - 03.2025
Cashier Assistant
Best Buy
10.2024 - 12.2024
Manager
AMERICAN EAGLE
12.2023 - 01.2025
Cashier Assistant
ZAXBY`S
06.2022 - 09.2024
High School Diploma -
SOUTHERN HIGH SCHOOL/DEGREE
High School Diploma -
LIBERTY HIGH SCHOOL/DEGREE