Nestor Montilla
New York
Summary
Organized and dependable administrative professional with experience in office support and educational settings. Proficient in handling computer-based responsibilities including data management, recordkeeping, document processing, scheduling, and communication systems. Adept at streamlining tasks, maintaining confidentiality, and supporting team operations through efficient technology use.
Overview
8
8
years of professional experience
Work History
Substitute Paraprofessional
Department Of Education
NY
01.2024 - 01.2026
- Assisted with daily care of students who have emotional and cognitive disabilities.
- Implemented behavior management plans for individual students as directed by school personnel.
- Supported computer use within the classroom by troubleshooting technical problems or assisting students with navigating software applications.
- Responded quickly to emergency situations using problem solving skills and proper safety protocols.
- Monitored student behavior and provided positive reinforcement to encourage appropriate conduct.
- Coordinated the development and implementation of Individualized Education Programs (IEPs) to enhance student learning outcomes and compliance with state regulations.
- Collaborated with multidisciplinary teams to assess student needs and develop tailored educational interventions, fostering a supportive learning environment.
Office Assistant
Seward Park Cooperative Housing
NY
08.2022 - 07.2024
- Developed and maintained filing systems, ensuring easy access to documents and improving organizational efficiency for team members.
- Trained and mentored new office staff, fostering a collaborative work environment and enhancing team effectiveness.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
Shift Lead Supervisor
Travel Traders LLC Marriott Marquis
NY
02.2020 - 08.2022
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
- Reconciled daily sales transactions against cash registers totals.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Supervised daily operations, ensuring compliance with service standards and enhancing guest satisfaction through effective team management.
Concession Stand Worker
Yankee Stadium Legends Hospitality LLC
NY
10.2017 - 10.2020
- Communicated effectively with staff members to maintain a smooth workflow during peak hours.
- Utilized proper sanitation techniques when operating kitchen equipment such as fryers, grills, ovens.
- Ensured the cleanliness of the concession stand area by wiping down surfaces and cleaning up spills.
- Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
Education
Bachelor of Arts - English
CUNY CITY COLLEGE OF NY
NY , NYSkills
- TEAM PLAYER
- INVENTORY/ORGANIZATION
- DETAIL ORIENTATED
- CRITICAL THINKER
- QUICK LEARNER
- ACCOUNTABILITY
- DATA COLLECTION & ANALYSIS
- FILING SYSTEMS MANAGEMENT
- DATA ENTRY
- CUSTOMER COMMUNICATION
Timeline
Substitute Paraprofessional
Department Of Education
01.2024 - 01.2026
Office Assistant
Seward Park Cooperative Housing
08.2022 - 07.2024
Shift Lead Supervisor
Travel Traders LLC Marriott Marquis
02.2020 - 08.2022
Concession Stand Worker
Yankee Stadium Legends Hospitality LLC
10.2017 - 10.2020
Bachelor of Arts - English
CUNY CITY COLLEGE OF NY