Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nestor Ochoa

Umatilla,OR

Summary

Proven in enhancing customer experiences at Home Depot through exceptional service and efficient problem-solving. Skilled in teamwork and bilingual communication, I excel in fast-paced environments, significantly reducing downtime by swiftly resolving technical issues. My background spans retail, construction, and IT, showcasing versatility and a commitment to excellence.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

Home Depot
08.2023 - 08.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Construction Assistant

Self-employeed
01.2018 - 08.2024
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Utilized construction tools and machinery to effectively complete job site projects.

Student Desktop Support Intern

InterMountain Education Service District
06.2022 - 07.2023
  • Performed patch qualification-related tasks.
  • Assisted in developing IT policies and procedures, contributing to a more organized and efficient work environment for all staff members involved in technology usage.
  • Worked on & fixed Chromebooks and access points for two school districts (Total of 11 schools)
  • Reduced downtime for employees by troubleshooting and resolving technical issues swiftly.
  • Improved overall system performance by performing regular maintenance tasks on desktop computers.

Education

High School Diploma -

Umatilla High School
Umatilla, OR
07.2023

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Cash Handling

Languages

Spanish
Professional Working

Timeline

Retail Sales Associate

Home Depot
08.2023 - 08.2024

Student Desktop Support Intern

InterMountain Education Service District
06.2022 - 07.2023

Construction Assistant

Self-employeed
01.2018 - 08.2024

High School Diploma -

Umatilla High School

Similar Profiles

CREATE PROFILE
Nestor Ochoa