Netra Williams
Columbus,OH
Summary
Competent Patient Care Assistant knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated.
Overview
12
12
years of professional experience
Work History
Lead PCA
Maryhaven
11.2021 - Current
- Observes and monitors client behavior and emotional status.
- Maintains communication and follow through with clinical staff.
- Provides scheduling and conducting meetings with PCA's to provide training and updates regarding policies, procedures, programming and other relevant changes.
- Oversees timely completion of up to 13 employee timesheets.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Skilled at working independently and collaboratively in a team environment.
Phlebotomist
Grifols Biomat USA
12.2018 - 03.2020
- Determining suitability of donors to undergo plasmapheresis prior to venipuncture.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Staff Assistant
Maryhaven
06.2015 - 11.2018
- Prepare reports, maintain department census, and maintain billing information .
- Produced high-quality communications for internal and external use.
- Assist with developing and updating of policy and procedure manuals in accordance with documentation standards .
- Oversee the completion of clinical record audits, inspections, and organize results for reporting purposes. Host chart compliance meetings for all adolescent residential supervisors and staff
Case Aide
Maryhaven
07.2011 - 06.2015
- Report client’s behavior, activities, and emotional status to clinical staff through verbal and written reports
- Developed and maintained relationships with community organizations and agencies.
- Maintained rules and regulations to support program structure
- Facilitated communication between clients and other service providers.
Education
Phlebotomy
Ohio School of Phlebotomy
Columbus, OH07.2018
High School Diploma -
East High School
Columbus, OH06.1999
Skills
- Communicate effectively with clients from diverse socio-economic backgrounds
- Makes sound judgments based on ability to generalize, evaluate and decide
- Knowledge of the disease of chemical dependency and twelve-step program
- Staff Management
- Employee Scheduling
- Safety Protocols
- Ability to handle sensitive information and maintain a high level of confidentiality
- Team leadership and direction
Timeline
Lead PCA
Maryhaven
11.2021 - Current
Phlebotomist
Grifols Biomat USA
12.2018 - 03.2020
Staff Assistant
Maryhaven
06.2015 - 11.2018
Case Aide
Maryhaven
07.2011 - 06.2015
Phlebotomy
Ohio School of Phlebotomy
High School Diploma -
East High School
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