Netsai Rocha
Maplewood,NJ
Summary
Dynamic professional with a proven track record in diverse roles, including as a Senior Hairdresser at Salon Capelli, where I enhanced customer loyalty through exceptional service and mentorship. Skilled in simultaneous interpretation and special education support, demonstrating flexibility and cultural awareness. Excelled in building client relationships and implementing behavioral intervention techniques, significantly contributing to positive outcomes.
Knowledgeable translator with strong foundation in language translation and interpretation. Successfully facilitated clear communication across diverse audiences, enhancing mutual understanding. Demonstrated expertise in linguistic precision and cultural sensitivity.
Overview
27
27
years of professional experience
Work History
Senior Hairdresser
Salon Capelli
08.1997 - Current
- Answered phone calls and emails to schedule client appointments.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
Paraprofessional Substitute
The Phoenix Center
01.2015 - 03.2020
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Followed lesson plans designed by absent teachers.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Assisted in the implementation of behavior management strategies, reducing disruptions and fostering a positive learning atmosphere.
- Utilized variety of instructional strategies to meet individual student needs.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Participated in professional development opportunities, staying current on best practices in education and paraprofessional support services.
- Supported bilingual students by providing language assistance, promoting language proficiency.
Translator and Interpreter
Integrated Translation Services(ITS)
01.2005 - 06.2011
- Interpreted conversations between foreign language-speaking clients and others.
- Translated documents from english to spanish.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Assisted foreign language-speaking clients with inquiries.
- Interpreted spoken and written languages other than English and vice versa.
- Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
- Provided verbal summaries of non-English documents for immediate use.
- Collaborated with team to translate series of documents from English to other languages.
- Maintained message content, tone, and emotion as closely as possible.
- Demonstrated cultural sensitivity and adaptability during interpretation assignments, fostering positive relationships with clients from diverse backgrounds.
- Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
- Boosted understanding and cultural relevance, tailoring translations to specific target audiences.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Summit High School
Summit, NJ06-2017
License - Cosmetology
Union County Vocational-Technical School District
Scotch Plains, NJ06-1997
Skills
- Professionalism and ethics
- Learning disabilities support
- Flexibility
- Respectfulness
- Physical disabilities support
- Autism spectrum support
- Special education support
- Behavioral intervention techniques
- Confidentiality
- Friendly and outgoing
- Verbal and written communication
- Fluent bilingualism
Timeline
Paraprofessional Substitute
The Phoenix Center
01.2015 - 03.2020
Translator and Interpreter
Integrated Translation Services(ITS)
01.2005 - 06.2011
Senior Hairdresser
Salon Capelli
08.1997 - Current
High School Diploma -
Summit High School
License - Cosmetology
Union County Vocational-Technical School District
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