Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Netsanet Wakene

Washington,DC

Summary

Dynamic Residential Educator with a proven track record at Model Secondary School for the Deaf, excelling in student engagement and behavior intervention planning. Successfully developed workshops that enhanced social skills and academic performance, fostering a supportive environment. Adept at effective communication and conflict resolution, empowering students to thrive both academically and personally.

Overview

8
8
years of professional experience

Work History

Residential Educator and Case Manager

Gallaudet University
Washington, DC
09.2021 - Current
  • Collaborated closely with school counselors, social workers, and parents to provide comprehensive support to students.
  • Collaborated with parents to produce best possible outcomes.
  • Developed and managed 5+ educational workshops per semester, covering topics such as bullying prevention and academic success strategies.
  • Empowered students to resolve conflicts with peers via restorative justice based methodology.
  • Provided individualized support and solutions to students as needed, fostering a supportive and inclusive environment.
  • Conducted investigations into possible drug usage and harassment, ensuring fair and thorough processes.
  • Implemented Social and Emotional Learning (SEL) best practices, leading training sessions and developing instructional materials.
  • Hosted and facilitated workshops on topics including harassment prevention, living skills and prioritizing mental health.
  • Assisted with daily operations of dorm programs and contributed to a positive working environment.
  • Recommended and implemented Behavior Intervention Plans for students, including level 1 consequences.
  • Facilitated group activities to promote social interaction and teamwork.
  • Monitored student progress and provided constructive feedback regularly.
  • Implemented behavior management strategies to foster positive conduct.
  • Coordinated client assessments to determine individual needs and service plans.
  • Advocated for clients during interdisciplinary team meetings to ensure comprehensive care.
  • Educated clients on available resources to promote independence and self-sufficiency.
  • Participated in training sessions to enhance skills in case management practices.
  • Provided emotional support to clients during difficult times in their lives.
  • Coordinated transportation arrangements for clients when necessary.
  • Supported clients with daily activities such as cooking, cleaning, shopping, budgeting.

Day Residential Educator

Texas School for the Deaf
Austin, TX
03.2021 - 08.2021
  • Provided advice and guidance to students while teaching them social, leisure, daily living activities and other life skills to determine students’ strengths and weaknesses.
  • Monitored student progress by making more informed instructional decisions while changing their social learning style to improve the quality of their learning.
  • Offered a framework for social emotional learning by monitoring student infractions, behavior and verified 100% compliance with the code of conduct/individual behavior plans while documenting their activities and reporting to the social worker and manager.
  • Supported social, emotional, cognitive, and academic development, reduce risky behaviors, and provide a safe and supportive environment for children and youth to ensure effectiveness and class engagement.
  • Collaborated with teachers to supervise students regarding grades, and implemented strategies for better support, achieving a 90% client satisfaction.
  • Provided math tutoring and grammatical assistance to increase students’ motivation and attitude, resulting in improved grade scores by 56%.
  • Provided opportunities for students outside of the classroom while planning work activities and developing realistic action plans, increasing academics and test scores.
  • Increased academic performance by 75% by promoting students’ academic success, health and overall well-being through teaching and encouraging of proper social, leisure, daily living, and other life skills.
  • Created and promoted 100% community safety by evaluating student progress in attaining instructional and optimum levels of independent living and vocational goals.
  • Offered a framework for social emotional learning by managing student behavior and verified 100% compliance with the code of conduct/individual behavior plans.

Staff Residential Assistant, Residence Life

Gallaudet University
Washington, DC
08.2018 - 02.2021
  • Monitored 80 college students in residential setting by facilitating individual, staff, residence hall, professional development, and training meetings resulting in maximized resident interactions by 95%.
  • Maintained adequate key inventory for the building thus helping minimize room handling costs by 44% while upholding 100% customer satisfaction.
  • Monitored access into the residence halls and enforce legal and college policy throughout the campus to guarantee a safe living environment for all members in residence, and address/rectify all arising issues from students daily including room lock-outs to guarantee quality living, resulting in a 90%+ resident retention.
  • Alternated Staff Residential Assistants to boost morale during shift coverage, minimizing employee turnover to below 5%.
  • Upheld 100% student safety by adhering to emergency guidelines established by the University at all times while guarantying 100% accuracy and completeness of incident and shift reports in the daily logbook.
  • Performed routine building and room checks during fire alarms for compliance protocols, including vacating the building promptly, resulting in 100% resident safety.
  • Helped reduce drug use and increase operational efficiency to 80% by collaborating with different departments with regard to counseling, emergencies, conflict resolution, and mental health crises.
  • Maintained 100% safety by counseling and advising students on Residence Hall rules and regulations.
  • Promoted team building and communicated program needs continuously with the CRE to verify clarity and direction.
  • Documented daily student observations/issues in the daily log to minimize malpractice risks.

Dorm Assistant/Residential Educator Internship

Model Secondary School For The Deaf
Washington, DC
08.2017 - 05.2018
  • Coordinated weekly workshops regarding multiple topics, including social skills, developing healthy relationships, and understanding independent living nuances.
  • Helped improve student’s retention by 99% by delivering comprehensive and individualized case management to guarantee student progress, retention, and completion of programs.
  • Supervised activities and documented information accurately in observation logs and databases thus helping increase residents' effective job performance and treatment by 73%.
  • Collaborated with other staff members to maintain 100% residence safety by guaranteeing student compliance and adherence to the established residence norms and regulations.
  • Upheld adequate levels of inventory per established department reorder points and proactively ordered
  • Managed inventory levels to meet department requirements while monitoring 80+ students in multiple places within MSSD with multiple disabilities and responding to different concerns while liaising with staff and students to guarantee quality service.
  • Increased academic student’s performance by up to 65% by developing an environment for comfortable living, academic excellence, and personal growth as well as supervising and guiding students during after school hours and overnight hours.
  • Improved processes by 35% through the implementation of a parental visitation policy and residence procedures to provide the necessary ongoing instruction and support services, maximizing students’ abilities to live competently and safely as integrated community members.

Education

Bachelor of Arts - Social Work

Gallaudet University
Washington, DC
05-2018

Skills

  • Student Engagement
  • Special Education
  • Social Skills Development
  • Positive Reinforcement
  • Conflict resolution strategies
  • Behavior intervention planning
  • Effective communication
  • Empathy-driven support
  • Problem solving
  • Team building
  • Conflict resolution
  • Active listening
  • Parent interaction
  • Academic advisement
  • Cultural awareness
  • Empathy and patience
  • Flexibility and adaptability
  • Team collaboration
  • Client Relations
  • Project Management
  • Case Management
  • Time Management
  • Leadership

Education and Training

other

Timeline

Residential Educator and Case Manager

Gallaudet University
09.2021 - Current

Day Residential Educator

Texas School for the Deaf
03.2021 - 08.2021

Staff Residential Assistant, Residence Life

Gallaudet University
08.2018 - 02.2021

Dorm Assistant/Residential Educator Internship

Model Secondary School For The Deaf
08.2017 - 05.2018

Bachelor of Arts - Social Work

Gallaudet University

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