Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Netta Chester

Netta Chester

03/28/1996
Milton,GA

Summary

Detail-oriented and highly organized professional with a proven track record of optimizing operations and enhancing customer service in fast-paced environments. Adept at meeting tight deadlines while maintaining accuracy and efficiency, with strong communication skills and a collaborative approach.

Demonstrates leadership in team settings and a commitment to quality service delivery—attributes well suited for the banking and finance sector.

Overview

6
6
years of professional experience

Work History

LOGISTICS & EVENT OPERATIONS SPECIALIST

Affairs to Remember
11.2023 - Current

Collaborate with cross-functional teams to design and execute high-

impact events and client experiences.

• Streamline order fulfillment by optimizing picking and packing

processes, ensuring timely and accurate delivery.

• Enhance operational efficiency by implementing proper handling

techniques and training initiatives, reducing product damage.

• Oversee inbound shipments, including unloading, invoice verification,

and systematic storage to maintain inventory accuracy.

• Maintain a clean, safe, and organized workspace, contributing to overall

operational excellence.

STANDARDIZED TEST EVALUATOR

Data Recognition Corporation
04.2023 - Current
  • Accurately grade and evaluate standardized assessments for grades 3–
  • 12, ensuring consistency and fairness.
  • Quickly assimilate new testing methodologies and software, driving
  • increased productivity and efficiency.
  • Execute assigned tasks with precision in a flexible, remote work
  • environment, including night, weekend, and holiday shifts.
  • Collaborate with team members to maintain high standards of quality and output.

OPERATIONS & CUSTOMER EXPERIENCE MANAGER

Ross
11.2022 - 04.2023

Enhanced team performance through the implementation of innovative sales and merchandising strategies.
• Fostered strong relationships with both in-store and field leadership, driving
improved customer service and operational outcomes.
• Managed inventory controls and implemented loss prevention measures,
resulting in significant shrinkage reduction.
• Developed and generated comprehensive financial and operational reports to
support strategic decision-making.
• Mentored and promoted team members to build a cohesive, high-performing
leadership group.
• Addressed customer inquiries and concerns promptly to maintain a positive
and productive shopping experience

PUBLIC HEALTH OUTREACH COORDINATOR

Georgia Department Of Public Health
12.2020 - 06.2022

.• Conducted proactive outreach via phone, text, email, and digital platforms to

notify and educate individuals on COVID-19 exposure and safety protocols.

• Investigated and documented confirmed and suspected COVID-19 cases,

ensuring thorough and accurate record-keeping using secure software

systems.

• Interviewed affected individuals to assess exposure levels and provided timely

updates to relevant stakeholders.

• Maintained data integrity through diligent error checking and correction, supporting effective public health responses.

DIGITAL BRAND STRATEGIST

Aevolve/Ley-line Advisory
03.2019 - 10.2020
  • Completed in-depth product design tests using updated software tools.
  • Designed website layouts, templates and unique branded looks.
  • Worked with clients to gather and define requirements, establish scopes and manage project milestones.
  • Created designs and collaborated with technical team to complete projects.
  • Completed final touches for projects before rollout.

Education

Bachelor of Arts - Graphic Design

Savannah College of Art And Design
Savannah, GA
08-2018

High School Diploma -

Chattahoochee High School
Alpharetta, GA
05-2014

Skills

  • UX/UI
  • Flexible and Adaptable
  • Data Entry
  • Organization and Time Management
  • Production layouts
  • Logo design
  • Advertising understanding
  • Adobe Creative Suite
  • Client Service
  • Exceptional customer service
  • Staff Management

Timeline

LOGISTICS & EVENT OPERATIONS SPECIALIST

Affairs to Remember
11.2023 - Current

STANDARDIZED TEST EVALUATOR

Data Recognition Corporation
04.2023 - Current

OPERATIONS & CUSTOMER EXPERIENCE MANAGER

Ross
11.2022 - 04.2023

PUBLIC HEALTH OUTREACH COORDINATOR

Georgia Department Of Public Health
12.2020 - 06.2022

DIGITAL BRAND STRATEGIST

Aevolve/Ley-line Advisory
03.2019 - 10.2020

Bachelor of Arts - Graphic Design

Savannah College of Art And Design

High School Diploma -

Chattahoochee High School
Netta Chester03/28/1996