Nettie Case

• Enter 25-50 vendor invoices into accounts payable software Sage.

• Review invoices for discrepancies and route for approval

• Process both electronic and paper checks, ensuring accuracy and timeliness.

• Review open AP reports to ensure appropriate vendors have been paid through the current owner draw on construction projects.

• Communicate with subcontractors and vendors to address billing inquiries and matters.

• Serve as an office notary, facilitating notarization services as required.

• Fulfill front desk responsibilities, managing switchboard, and handling mail duties, including opening and delivering mail.

• Perform data entry for billing purposes, ensuring accuracy and efficiency.

• Submit invoices for payment and manage the invoicing process. • Match invoices, open mail, and calculate credits/debits to maintain accurate financial records.

• Handle a 15-line switchboard, providing professional and efficient communication.

• File and maintain records for four out of nine Papa Auto Part locations, ensuring organized and accessible documentation.

• Managed cashier responsibilities, handling sales transactions during breakfast and lunch shifts.

• Ensured adequate condiment stock daily and prepared coffee/tea throughout the day.

• Packaged baked goods for sale and performed the breakdown of the sandwich bar at the end of the shift.

• Balanced and counted down till the end of each day to maintain accurate financial records.

• Enhanced customer satisfaction by creating visually appealing and innovative floral arrangements tailored to their preferences.
• Increased sales revenue by implementing effective merchandising techniques and seasonal promotions within the floral department.
• Managed inventory levels, ensuring optimal stock availability while minimizing waste through efficient ordering and rotation practices.
• Developed strong relationships with vendors and negotiated favorable terms, resulting in better prices and improved product quality for customers.

Provided comprehensive management assistance to the Program Manager Contracting Officer's Technical Representative.

• Facilitated communication between the Program Manager, FedSource customer base, and FedSource contractors, ensuring accurate relay of instructions and information.

• Managed customer requests for placement services, meticulously maintaining task orders and billing documents.

• Collaborated with the Program Manager and Financial Officer/Analyst to ensure accurate billing and invoicing documents, proactively resolving any arising issues.

• Assisted in reviewing contractor performance and contract compliance, ensuring adherence to contractual requirements.

• Assisted with the preparation of all reports required for monitoring the performance of each program.

• Conducted meetings with customers and contractors to address issues, review procedures, and establish new protocols, ensuring program oversight.

• Responded to inquiries and provided guidance to current and potential FedSource customers on available services and procedural requirements for program utilization.

• Conducted data analysis by computing ratios and percentages, creating charts and graphs to facilitate comparisons and trend identification.

• Performed evaluative work to identify issues and propose solutions in accordance with regulations, contract procedures, and best practices