Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nettie Comerford

San Antonio,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Lead Pastry Cook

Tiny Boxwoods
04.2022 - 01.2024
  • Led a team of pastry cooks in executing daily tasks, resulting in smooth operations and timely completion of orders.
  • Mentored junior pastry cooks, improving their skills and productivity through hands-on training and guidance.
  • Managed inventory control, ensuring optimal levels of ingredients while minimizing spoilage and waste.
  • Maintained a clean and sanitary work environment in compliance with health department regulations, ensuring food safety standards were met consistently.
  • Made easy to read instruction booklets for desert menu items as well as instructions for how to make each of our pastries for new staff.
  • Made charts for keeping track of all of our product and daily task lists.
  • Coordinated with front-of-house staff to ensure seamless communication regarding special requests or dietary restrictions from guests.
  • Assisted in the planning of customized dessert offerings for special events such as weddings or corporate functions, enhancing client satisfaction.
  • Implemented effective time management strategies for efficient workflow during peak service hours, reducing wait times for orders.
  • Conducted regular equipment maintenance checks for safe operation, prolonging the life span of machinery used in the kitchen setting.
  • Assisted in the completion of cake orders.

AM Dishwasher

Tiny Boxwoods
11.2021 - 03.2022
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Organized incoming Sysco Orders in walk in and freezer. Upholding food safety standards, older produce, dairy and meats were always moved to the front and each checked for expiration.
  • Handled all trash and cleaning of the outside areas and restrooms.
  • Expected to complete every shift and duty by myself.

PM Dishwasher

Foreign And Domestic
10.2021 - 11.2021
  • Improved kitchen efficiency by maintaining a clean and organized dishwashing area.
  • Enhanced team productivity by promptly cleaning and restocking dishes, utensils, and cookware.
  • Reduced water usage with efficient dishwashing techniques, contributing to the restaurant''s sustainability goals.
  • Ensured a high standard of cleanliness, adhering to health department regulations and guidelines.

Line/Morning Prep Cook

East Side Pies
03.2021 - 10.2021
  • Enhanced customer satisfaction by preparing high-quality pizzas and maintaining a clean work area.
  • Streamlined order fulfillment by effectively managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
  • Collaborated with team members to complete orders quickly, resulting in shorter wait times for customers.
  • Provided exceptional service by addressing customer concerns promptly and professionally, leading to repeat business from satisfied patrons.
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
  • Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
  • Maintained professionalism and courtesy while managing high call volumes during peak hours.

Line/Morning Prep Cook

Lick It Up
09.2020 - 02.2021
  • Enhanced kitchen efficiency by diligently prepping ingredients and organizing workstations for morning shifts.
  • Reduced food waste by properly storing prepped items and rotating stock according to freshness.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and regulations.
  • Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
  • Maintained high-quality food standards by consistently following recipes and cooking procedures.
  • Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
  • Promoted positive customer experiences by swiftly addressing concerns or complaints with professionalism and empathy.

Deli and Kitchen Cook, Insta Cart Shopper

Wheatsville Co-op
02.2020 - 09.2020
  • Worked at the start of the pandemic at one of the only local grocery stores and adapted to new health code requirements.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Maintained high levels of accuracy in fulfilling orders, ensuring a positive customer experience.
  • Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.

Retail Worker

Party Heaven
08.2019 - 12.2019
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Streamlined inventory management for improved product availability and reduced stock discrepancies.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.

Counter Server

Phil's Ice House
06.2017 - 01.2018
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.

Restaurant Hostess

Shady Grove
07.2015 - 08.2015
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

Education

No Degree - Studio Arts, Oil Painting

Mills College
Oakland, CA

Skills

  • Sanitation Standards
  • Recipe Development
  • Food Safety Compliance
  • Team Leadership
  • Creative Flair
  • Equipment Maintenance
  • Problem Solving
  • Pastry Production Expertise
  • Plating Design
  • Time Management
  • Pastry Preparation
  • Organization
  • Supply Ordering
  • Adaptive Learning Abilities
  • Artistic Collaboration
  • Skilled in Oil Painting
  • Attention to Detail

Timeline

Lead Pastry Cook

Tiny Boxwoods
04.2022 - 01.2024

AM Dishwasher

Tiny Boxwoods
11.2021 - 03.2022

PM Dishwasher

Foreign And Domestic
10.2021 - 11.2021

Line/Morning Prep Cook

East Side Pies
03.2021 - 10.2021

Line/Morning Prep Cook

Lick It Up
09.2020 - 02.2021

Deli and Kitchen Cook, Insta Cart Shopper

Wheatsville Co-op
02.2020 - 09.2020

Retail Worker

Party Heaven
08.2019 - 12.2019

Counter Server

Phil's Ice House
06.2017 - 01.2018

Restaurant Hostess

Shady Grove
07.2015 - 08.2015

No Degree - Studio Arts, Oil Painting

Mills College

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Nettie Comerford