Summary
Overview
Work History
Skills
Accomplishments
Additional Information
Timeline
Generic

NETZER KATRIEL

Cincinnati,OH

Summary

I am self motivated, an independent thinker, and a team player. I have over 5 years of experience in safely and efficiently delivering goods to customers in a timely manner. I have developed strong company customer relationships through excellent interpersonal skills, product knowledge, and detailed record keeping.

Overview

12
12
years of professional experience

Work History

General Manager

Penn Station Subs
Cincinnati, OH
10.2020 - 10.2023
  • I was responsible to hire, train, and develop store employees and management team
  • I Supervised and worked alongside team members to ensure adherence to company policies
  • I organized the weekly labor schedules and control labor costs
  • I Made cash deposits
  • I opened and closed the store and maintained store cleanliness
  • I operated the restaurant in accordance with Company and local Health Department guidelines
  • I submitted the necessary paperwork and reports monthly for review
  • I maintained stock by placing weekly inventory orders and placing supply orders
  • I provided professional customer service and addressed all customer complaints

Restaurant General Manager

Five Guys
Denver, CO
01.2016 - 10.2020
  • I was responsible for the day to day operations of the store.
  • I ensured proper staffing levels
  • I was responsible for quarterly inspections
  • I was responsible for all audits
  • I was responsible for M the sales and budget
  • Explaining quarterly P&L
  • I made bank deposits and change orders
  • I prepared sales forecast

Controller

Blue Bucket Cleaning
Denver, CO
01.2016 - 01.2017
  •  I used a web based program to schedule and alter client appointments.This program is mobile friendly and is also used by all the drivers.
  • I coordinated the requested teams with the clients and monitored the punctuality of the team and communicated any conflicts with the client and all team members involved.
  • I monitored and responded to all of Blue Bucket's clients on their social media sites.
  • I resolved any client complaints in order to retain their business and retain a good reputation.
  • Several days of the week, I visited clients homes to ensure the companies procedures and policies were being enforced. 
  • I made daily deposits and balanced monies owed verses monies collected at the end of the week.    
  • I sent invoices to clients and confirmed payments

Multi Unit Manager

Uncle Maddios Pizza
Aurora, CO
10.2014 - 09.2016
  • I Properly staffed both locations.
  • I had to develop and oversee policies and procedures to aid in achieving food cost and labor goals.
  • I set up and monitored all of our social media networks, responding to comments to create energy, awareness, and receive feedback on twitter, face book, snap chat, etc..
  • I communicated with corporate and other vendors to make sure we had all promotional items ordered and properly displayed in each location.
  • I communicated directly with corporate executives regarding marketing, policies and procedures, brand awareness, and sales.

Care Provider

Developmental Pathways
Denver, CO
11.2011 - 08.2014

I provided care as needed per person inside the house including: bathing, assisting with toiletries, giving medication, recording medications, monitoring medical logs, preparing diet specific meals, laundry, and other household duties.

Skills

  • I work well on my own initiative
  • I am very detail oriented
  • I am tenacious and persistent
  • I autonomously set goals and take action
  • I can safely drive a box truck
  • I can lift up to 100 lbs
  • I am able to multi-task
  • I have strong coaching skills
  • I am able to work in extreme temperatures indoor and out door
  • I respond well to high stress situations
  • I embrace challenges enthusiastically

Accomplishments

  • I have a valid state drivers license
  • I have passed several defensive driving training courses
  • I have mentored and coached employees resulting in their advancement

Additional Information

I'm looking for a company that will utilize my current skill set and challenge me to expand my workplace knowledge.

Timeline

General Manager

Penn Station Subs
10.2020 - 10.2023

Restaurant General Manager

Five Guys
01.2016 - 10.2020

Controller

Blue Bucket Cleaning
01.2016 - 01.2017

Multi Unit Manager

Uncle Maddios Pizza
10.2014 - 09.2016

Care Provider

Developmental Pathways
11.2011 - 08.2014
NETZER KATRIEL